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“GREAT HOLIDAY” 4 of 5 stars
Review of Coconut Bay Beach Resort & Spa

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Coconut Bay Beach Resort & Spa
3.5 of 5 Resort (All-Inclusive)   |   Vieux Fort, St. Lucia   |  
Hotel amenities
Ranked #1 of 5 hotels in Vieux Fort
EAST GRINSTEAD
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
“GREAT HOLIDAY”
4 of 5 stars Reviewed November 21, 2012

We stayed here at the end of october for 2 weeks and had a great time. The hotel is split into 2 sections, the splash ( family ) and the harmony ( adults ) which sounds great, i must admit when we first arrived we couldnt actually find the adult pool....its that small !!! But when we did it was worth it the barman Jaunas was fantastic entertaining us at all times and then there was Kaye she made the BEST mudslides ive ever tasted....!!!! The room was fine had everthing we needed and the maids kept it clean. The only problem we found was with the lay out of the main buffet resturant which resulted in long queues ! A little rearranging would easily sort this out !! The Asian resturant was our favourite followed closely by the Calabash the food was fantastic !!! ( Didnt like the Italian at all but its personal choice ). And the beach ( well pool ) snack bar was just great in fact we had lunch there every day the choice was good always cooked fresh and we never waited that long at all, and the cooks very happy and friendly with it. Would we go back....yes but with the grandchildren they would love the slides and lazy river and the entertainment.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (843)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Bournemouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2012

This was our second stay at the hotel, we first came 3 years ago as a couple with no children and stayed on the adults side of the hotel. We had such an amazing time we decided to come back again with our toddler, baby and my husbands parents. We stayed on the splash side of the hotel and had a fabulous two weeks stay.

The pools, swim up bar and lazy river are all great. The food was just amazing with such a huge choice for breakfast, lunch and dinner. We loved the BBQ by the pool side, beach grill, outdoor theme nights, indoor buffet and its nice that you also have 3 a la carte restaurants too.

There was different entertainment each night which we enjoyed.

The staff are all so friendly and such a credit to the hotel. The ones that really stood out to us
Were Gina, Ken & Clyde - so so friendly, happy and great with the kids, Carlyle - really friendly nice man, Wayne - always had a smile on his face, was so helpful from day one and always made a point of saying hello whenever he saw us (my husband is also called Wayne so they had a bit of banter about it for the whole two weeks - very funny), Da Joker - always smiling & joking, Lady K & Merlina -lovely smiley girls, Jedi - always smiling & great service, Catherine - always smiling & helpful and Small J - the happiest man on the island, we remembered him from our first stay 3 years ago and he was just as we remembered, funny & happy : )

This hotel is great for families and couples, we had an amazing time and are planning another trip for next year hopefully.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 18, 2012

Me my partner and Mum travelled to Coconut Bay for two week weddimoon! Stayed in the 'harmony' section of the complex, rooms spacious with two double beds! Got married after residing there for one week and after meeting slot of friendly lovely down to earth folk, that trully made the nuptials and the holiday go so well!
The food options available suited all tastes and the easily accessible grill was available for snacks throughout the day (reckon I ate my bodyweight in nacho's and cheese sauce) SCRUMMY!!!!
All the entertainment was mainly focused at the family area of the hotel, leaving the adult pool to get slowly tipsy on cocktails and concoctions made by initially Junias then Kay!!!!
The staff are the friendliest bunch of people you could want to be working at an AI resort, keeping drinks and giggles a plenty!
Our wedding day could not have been more relaxed, Terri the wedding coordinator literally took care of everything, and was always on hand if we had any questions, made our day the smoothly organised and memorable moment!! Sheila (the minister), what a wonderful genuine soul! We accompanied her to the parish she attends, which as neither me my newly wedded husband or my mum are religious, although the welsh baptist in my hubby is questionable!!the church experience will be long remembered!
We met alot of fantastic people whilst we were there, Abi (adopted bridesmaid) and Christine, Tom and Jenna (both absolute diamonds), newlyweds on honeymoon Damian and Laura. (don't get out the cab story comes t mind!!!)
Jenny and hubby, Bev, Gill and Martin and Kelly and Ray, apologise if I've missed anybody out!
Now the staff:
Junias- adult bar man (kept everyone smiling, also very attentiv at quality control)
Kay- lovely lovely, made the infamous 'mother hen' cocktail for my mum
Petula- in restaurant, always smiling
Vic- bar man, funny and always making people smile
Small J- supervisor, always smiling and friendly
Donna D- lovely lady always acknowledged you with a smile
Javid- pool guy, saved mum on the water slide (thanks again)!!
Fatta- always ready to crank a joke out
Akon- a smile went a long way, good guy!

Had a fab weddimoon, met some Americans whilst we were there that lived up to the British expectations of them, had lots of laughs and fun!!!!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 18, 2012

Loved this hotel very clean, staff very friendly and couldn't do enough for you. Food good always something to eat. Nice beach although small lots of sun beds around the pools and in the adult pool the beds are right on the front overlooking the ocean. Not much entertainment so if you are looking for something lively then this is not for you. A couple of nights a week they do dinner outside round the pool very nice. We were meet with a welcome drink after the short drive from the airport the hotel pick you up. A very good holiday if your looking to chill out.

Room Tip: Choose rooms on 1st floor and above.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crawley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 17, 2012

Awesome place, very good service, great food .....fabulous holiday relaxing and just what a holiday should be like!

There are 3 swimming pools and you can choose between areas for family with children or adults only.

The service is very good all staff is helpful and very friendly.

Room Tip: Get a room with a view but ask for quiet if possible, as there are birds that make a lot of noise du...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 15, 2012 via mobile

I am already dying to get back next year! My 3 sons absolutely loved it. It really is a great place where parents and kids can have fun together. Our fav spot was the swim up pool bar. The kids loved ordering all the non alcoholic kids drinks and I loved the dirty bananas!! The pools are all great. The lazy river was so much fun and a great place to relax. The kids loved the water slides and I did too :) The kids camp is awesome! The kids had a blast and the wonderful ladies are excellent with the kids. Kids camp is free and included also, as everything is included since this is an all inclusive hotel. They have a huge outdoor playground and splash water park area in the kids camp as well as computers, ping pong . The food was very good! We loved the grill next to the pool it was quick, easy, good for my picky son because he got his french fries and hot dog there :) The morning breakfast restaurant has an amazing assortment of food. If you want it they have it. We also enjoyed the theme night like the western night dinner outside. It was so much fun. The hotel lobby is beautiful and huge. Be warned the wifi is spotty so I spent a lot of time in the lobby where it came in best. The rooms are decent but they are renovating so I am looking forward to the new improved rooms. Yes there is seaweed on the beach but let me tell you all the staff here is constantly working and clearing it. They have a couple of awesome bars also and again all liquor and drinks are included so really how could not love this place :) The general store was decent but missing a few necessary things like razors. They had no razors anywhere on the property which was crazy I thought. All in all a great value for your money. Book your airline and hotel in advance and other than tips you don't have to spend any other mula. It was a very hassle free vacation they even have a shuttle at the airport so once you go thru customs they will take you right to the Coconut bay free shuttle. The hotel even welcomes you with a free cocktail. If your a light sleeper bring ear plugs as the whistling frogs are very loud,but you get used to it :)

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 14, 2012

My wife and i have just got back from a great 12 day stay on the wonderful island of St. Lucia and the Coconut Bay Resort & Spa. After reading all the reviews on trip advisor we were really looking forward to our stay and maybe we were expecting something a little more exceptional than we got but please dont read this and get the wrong idea as we had an excellent stay and that was mainly down to being in a beautiful location and meeting some wonderful people. I cannot name them all but special mention must go to Kay who looked after us during our stay around the quiet adults pool with some wonderful drinks, Ken in the resturant who always had a smile and a warm welcome and the very special mention to Hamilton who is the cocktail barman in the Peter Johns bar upstairs who is one of the finest cocktail barman i have ever had the privillage to meet anywhere in the world. The service from the rreception team and i mean all of them was very good from the welcome drink we received the moment we got out of the transport from the airport which by the way only takes 5 minutes to the girls who with a smile and no hasslle relocated us when we were not happy with our first room. This brings me to my only negative point of my review, THE ROOMS!!!, The words refurbishment, paint brushes and new furniture comes to mind. The ground floor rooms feel very damp and are very dated but the room we were relocated to was on the third floor was much better and in keeping with a rating of around 3.5 stars. The food in the resturants is plentiful and good and if you want a little more style then you have two upstairs were you need to dress up to get in and have waiter/waitress services. Dont bother with the Italian, it is nothing special. If you want to see the island, which is a must go on the land & sea tour run by the tour reps which although is a little expensive is worth every penny and the tour guides are exceptional with the knowledge of the island history. Another must do is the sunset cruise when you get to see one of the most beautiful sunsets on a part of the stunning coast line close to the world famous mountains.
Would i go back to St.Lucia again, answer YES, Would i stay at Coconut bay again, yes i would but if you do book this hotel you must look beyond the dated rooms and just enjoy the outstanding customer services, the wonderful surronding and CHILL TO THE CORE!!!

Room Tip: Alway get a room that is not on the ground floor and if you are not travelling with Kids do not sta...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Coconut Bay Beach Resort & Spa

Address: Vieux Fort, St. Lucia
Location: Caribbean > St. Lucia > Vieux Fort Quarter > Vieux Fort
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Vieux Fort
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Coconut Bay Beach Resort & Spa 3.5*
Reservation Options:
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Also Known As:
Coconut Bay Resort St Lucia
Coconut St Lucia
St Lucia Coconut Bay Resort
Coconut Bay Resort All Inclusive
Spa Coconut Bay
Resort Coconut Bay
Coconut Bay Beach Resort St Lucia
Coconut Bay Resort Spa St Lucia
Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort

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