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“A gem in St Lucia” 4 of 5 stars
Review of Coconut Bay Beach Resort & Spa

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Coconut Bay Beach Resort & Spa
3.5 of 5 Resort (All-Inclusive)   |   PO Box 246, Beanfield, Vieux Fort, St. Lucia   |  
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Ranked #1 of 4 Hotels in Vieux Fort
Devon
Top Contributor
102 reviews 102 reviews
43 hotel reviews
Reviews in 43 cities Reviews in 43 cities
187 helpful votes 187 helpful votes
“A gem in St Lucia”
4 of 5 stars Reviewed March 1, 2008

After debating between this hotel and the St Lucian by Rex, I made the decision to stay at this hotel, with some reservations. However I was delighted with my stay at the Coconut Bay Resort, which I felt represented good value for money. Yes there are areas in which the hotel could be improved, but by doing so this would escalate the cost. Check in was quick and efficient with a cool flannel and drink provided. Bedrooms are a decent size, bathrooms quite small but fully functional and are kept immaculate by the housekeepers. Coconut Walk buffet serves breakfast, lunch and dinner daily and provides a decent variety to suit all tastes, the food is basic and simply but well cooked and edible. In addition there is the beach grill, which is open until 1am, if you get the late night munchies and serves generally fast food. Most days there was a BBQ buffet served on the terrace next to the beach grill. Upstairs are the two speciality restaurants, Bellagio - Italian and Silk - Asian. Both of these restaurants are well worth a visit, the only downside is that you have to get up early 8am ish to book for the next day.
Entertainment was varied and there were some great bands that had the guests up and dancing all evening.
The entertainment staff worked hard to entertain the guests but there was no pressure to take part in activities. It could get noisy around the pool area where the water aerobics and pool volleyball took place, however there is an adults only pool and although it was within a stones through of all the main activities it was surprisingly quiet. Whilst there they were building a bar area there as at the present they use a portable bar with limited drinks and facilities
The spa is a nice peaceful escape for a little bit of pampering with a full range of treatments available.
As the hotel is on the Atlantic Ocean, the sea can be choppy and not quite as calm as the Caribbean, however you are able to swim and it is much warmer than the sea in England. The beach does get alot of seaweed however this is cleared twice a day by maintenance staff and there is a stretch of beach that can be used for sunbathing.
The staff deserve a special mention, they are a great team and go a long way to make sure you have a great time. Please remember to say thanks to them, it goes a long way. The St Lucian’s are mad on English football and if you are travelling from England and have any English newspaper they will greatly appreciate these.
I had a holiday to remember in St Lucia and the CBR provided everything I needed.

  • Liked — Everything
  • Disliked — Nothing
  • Stayed February 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,164 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,139)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 27, 2008

I'm a travel agent that has been to many islands and many all inclusive resorts. I spent 8 nights and still didn't want to go home .This is a very relaxing, fun , nice place to go and one of my favorites now !. The island is very lush and the people are very nice. You have to try the zip line tour it is AMAZING .... the resort has enough to offer to please everyone.... when you are in the islands it is normal for things to move a bit slower then what we are use to on the East Coast of the USA .... slow down and enjoy it .. have a great vacation you can't go wrong if you stay here .... don't get too drunk and go on the water slides ..lol ... or you will end up with bruised elbows like me ...

  • Liked — the people working there , close to airport
  • Disliked — nothing
  • Stayed January 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hampshire, england
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 21, 2008

returned this morning from 2 weeks at this great hotel. I have nothing negative to say! Its almost like negative reviewers were somewhere else!
only few minutes drive from airport - thank goodness after a 9.5 hr flight (other hotels on islands typically at least an hour away)
Friendly and quick check in and straight to our room.
Travelled as family of 4 with kids aged 6 and 8, and also with our friends ( a family consisting of a 40 - something couple, their mid 20's daughter + son in law and grand daughter aged 2).

Room was clean and bright on ground floor with garden / pool view, large patio doors onto garden with glimpse of waves beyond. bathroom consisted of walk in large shower toilet and basin with room enough for 2 at a time in bathroom. Had 2 queen sized comfortable beds so kids shared without any fuss.
Cleaned daily with beds made etc. I think sheets changed 3x a week. ground floor garden room recommended as can then drag sun loungers from poolside to grass outside room - great for kids, and gives extra peace for grown ups. Pools were great - cleaned daily for leaves and sand. we stuck to family pool which was gently shelved at entry with swim up pool bar. My kids could touch throughout so I could leave them pretty much to their own devices. the water shoots and lazy river were a great bonus and fun for kids and grown up alike. Its was hard work keeping the 2 yr old off them!
The kids club was fantastic, well organised and safe with varied activities mainly in doors in air conditioned clubhouse or under shade. Kids could chose to eat with club several tines a week - once mine found out about this they didn't really want to bother sitting with the boring grown ups! evening club was 4 times a week until 9pm.

adult activites centred around the deeper and louder central pool which we did not spend time in. there is also tennis courts and a basketball court. the hotel in set in large grounds with well kept gradens and sits on the atlantic beach. The costal breeze which when on the sand can be quite strong is still very warm but keeps you overheating which i imagine can be an issue on the other side of the island which is more sheltered with calmer waters. The sea was mildly choppy but nothing compared to uk water and lovely and warm. yes there is seaweed but. the beach is cleared twice a day and only reaches the edge with plenty of golden sand to tickle the toes. The bay is big and long walks a must, there are good areas along the shore free of seaweed for those who like to swim, or like my son roll around in the surf.

Best of all was the friendly bar staff in the lobby. Great fun, evening entertainment was fairly low key with bands and music.Once a week has dancing / limbo and fire eating, and another night steele band and dancing.Karaoke another night - more than enough for us.
We had no trouble finding seating for our group but did tend to get to lobby area early in evening and later arrivals or those eating late may have struggled.
Ate onced at asian (chinese restaurant) - was fine but nothing exeptional, buffet food was very good with good changing range, plenty adults taking form kids corner and even more the other way around.
I would definatelt recommend this to families in particular (can't really comment on other groups, and would definately consider a retrun visit.

  • Liked — friendly staff and great water park / pools
  • Disliked — nothing
  • Stayed February 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cantanhede, Portugal
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed February 20, 2008

this hotel is great value for money. Its also a great place for kids.
The buffet was variable and even had a kids corner.Both a la carte restaurants were superb but the service a little slow!
Plenty of sunbathing areas and a lovely beach but beware of the
wind on this side of the island , you need a high factor at all times. Plenty of very red people every day you have been warned !
The rooms are standard and could do with a facelift but the maid
came every day and kept it spotless.
The entertainment was ok but by 10pm we were in bed anyway
exhausted by the sunbathing and long walks along the beach not to forget playing volleyball ,bocce ball and all the other activities the animation team dreamt up every day !
The staff were so freindly and always smiling even when there was a queue at the bar.
Organised trips by the reps were expensive so hook up with other
guests from the hotel and hire a driver for the day to see the island . We paid £8 each for 5 hours and he will take you anywhere . This hotel is family freindly so i wouldnt reccomend
it for couples looking for a quiet holiday . Would i go back?
Only if the price was right !

Stayed January 2008
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed February 19, 2008

Back from a week at Coconut Bay Resort in mid-Feb, and feel compelled to give it a top review based on the value this destination represents in 2008, with excellent fares out there for what is known as a more expensive destination. I read a lot of reviews before booking, and the trend was positive, but I was worried about some of the winer reviews s concerning food or facilities

As it turned out, there was nothing to worry about. Our ocean view room was clean, every day, and the view was spectacular. The food was not only plentiful, but there was good variety at the buffet, and the lunch time BBQ was always worth the visit. I can only imagine that the few prissy reviews about the food have more to do with wanting what mummy cooks at home than trying something new. They also had two outdoor BBQ dinners in spectacular fashion with entertainment. Drinks were, of course, plentiful, and most bartenders would put an interesting twist on a cocktail on request. Local Piton beer is good. Occasionally there were stockouts on dishes or cups at the buffet, but hey, everthing is on Caribbean time.

Loved the waterslide, and enjoyed good snorkeling at the Pitons. Suggest you also see the drive-through volcano and rain forest. Shopping shuttle to Castries is an interesting trip, but it doesn't need to be all day.

We go to a new island every year, and I sure hope to dig up as good value on the next excursion.

Stayed February 2008
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 19, 2008

Have just returned from a fantastic week at Coconut Bay Resort and Spa with our family. Lovely resort and fantastic beach, the sea can be a bit rough but then again the Virgin brochure does mention this. This is more than compensated for by the great pools and water park. ( From what I saw the big kids/adults had the most fun ) !!! The kids club is one of the best run I have seen for children, with a good sign in / sign out policy, ours thoroughly enjoyed themselves. Good choice of food in the buffets, BBQ's and in the Asian and Italian restaurants, always had something different. We had a lovely bright and clean room on the top floor with stunning views over the swimming pool and out to the beach, our bed linen was changed twice/three times during the week and the towels daily. There is also a child free ( quiet ) area to the hotel with its own pool near the spa. Spa was also good we tried massages and I had a manicure. Although the entertainment on an evening can be a bit limited due to the location of the hotel not being in a town or resort, we found it pleasant to chat and have drinks with other people on holiday.
P.S. Have read a couple of poor reviews for this hotel, all I can say is these people have been very unlucky and are in the minority. We have stayed in some beautiful 4* hotels around the world and the Coconut Bay equals these.

  • Liked — Comfortable hotel in lovely gardens by a great beach.
  • Disliked — Not enough chairs to relax in after a meal ( in the lobby ).
  • Stayed February 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wolverhampton
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 18, 2008

well went to coconut bay on the 7th feb 2008. arrived and was greeted by lovely staff. there were 13 of us in our group and they were very welcoming and everyday managed to get us a table for 13.
my friends had there wedding there which ive got to say put our english weddings to shame.
i would no questions asked return to this resort

  • Stayed February 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coconut Bay Beach Resort & Spa

Address: PO Box 246, Beanfield, Vieux Fort, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Vieux Fort Quarter > Vieux Fort
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Vieux Fort
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Coconut Bay Beach Resort & Spa 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Situated on 85 acres, Coconut Bay Beach Resort & Spa offers two worlds in one prominent oceanfront setting along St. Lucia's exotic south coast. Located closest to the international airport and the island's most exciting attractions, this all-inclusive resort features: 250 air-conditioned rooms, 4 restaurants, 6 bars, 5 pools, 1 mile of beach, complete fitness centre, oceanfront spa, the island's largest waterpark, supervised Kidz Klub, paintball, kitesurfing, daily activities, nightly entertainment and much more! Designed to please all ages, this casually Caribbean, incredibly all-inclusive retreat is perfect for singles, families, couples, weddings or honeymoons. ... more   less 
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Also Known As:
Coconut Bay Resort St Lucia
Coconut St Lucia
St Lucia Coconut Bay Resort
Coconut Bay Resort All Inclusive
Spa Coconut Bay
Resort Coconut Bay
Coconut Bay Beach Resort St Lucia
Coconut Bay Resort Spa St Lucia
Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort

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