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“Never again !” 1 of 5 stars
Review of Kimatrai Hotel

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Kimatrai Hotel
New Dock Road, Vieux Fort, St. Lucia   |  
Hotel amenities
Ranked #5 of 5 hotels in Vieux Fort
Plano, Texas
1 review
“Never again !”
1 of 5 stars Reviewed January 25, 2011

If you like the idea of a blood stain mattress or the thought of having to go up 4 flights of stairs with baggage, then the Kimatrai Hotel is what you are looking for. Sounds appealing dose it not it ? This God forsaken, hell hole is anything but a hotel. I have no idea what the other people are writing reviews about.. perhaps they are joking? This sham of a place was yet another disappointment to this terrible island called St.Lucia. This hotel was wildly unorganized lost our "reservations" . . as if they need reservations, no one was there when we were. I wounder why ? Hmm . . could it be the air conditioner was not working properly or maybe the fact that the mattress and sheet's came with complementary blood stains and what appeared to have sweat marks . When I informed room service I was told the room was just cleaned. Well if that is cleaning, I would love to see what it looked like before. Please save your self the trouble of coming to this hotel, because you will be sorry. Your wallet will be lighter and you will be wonderfully uncomfortable.

  • Stayed December 2010, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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20 people have reviewed this hotel

Traveler rating
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    7
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    4
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Any
English first
Provincetown, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2010

I spent 2 nights at this hotel, warm welcome from the staff and manager, the food was delicious especially the breakfast. The bed was comfortable and I had a good night sleep. I much comment on the flow of water when taking a shower it was wonderful it made the shower felt like a luxury or a spa treatment.

  • Stayed June 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana Point, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 18, 2010

Although the Kimatrai Hotel did not look appealing when we drove up we already had reservations and decided to stay anyway....we are so glad we did!
The property is a bit run down however it is very clean and the staff made our night just perfect. We stayed at the hotel after 8 days on a sail boat charter so when we arrived we needed to be comfortable and get some rest. The room AC worked good and the bed was fine enough. The best part of our stay was the staff. They really cared about your needs and were quick to respond to any requests. The food at the hotel was one of the best if not the best meal we had in 10 days!!!! They also have a really nice view. I would recommend this hotel for a friend as long as the friend is open minded and does not require the amenities of a 5 star hotel.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vero Beach, Florida
Top Contributor
52 reviews 52 reviews
9 hotel reviews
Reviews in 28 cities Reviews in 28 cities
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed June 16, 2009

The good elements first-
We loved meandering with the goats in the parking lot while awaiting service of our included continental breakfast. The staff were very warm and friendly and helpful, making a wonderful first impression of the St. Lucian people to us, an impression to be reinforced all week. The large balcony of our apartment overlooked the working fishing port, and provided nice, relaxing views after our flight. The shower had good water pressure for a restful clean up. We were pleasantly surprised to have a good wireless internet connection in the room! This is a convenient place if you just want to flop after your flight.

But flop is a good word. I don't know how other reviewers could call this place clean. We wouldn't walk into the shower without flip-flops on! The curtains in the room, plastic shower curtains, were ripped. Shower walls, windows, tile and floors were all dirty. The toilet was badly stained. The mirror was so smeared as to be useless. But the light was so dim it would not have been useful even if we could see in it. The bi-fold door for the closet was leaning against the wall next to the closet. And the bathroom sink had no water running in it. Luckily we had an apartment and could use the kitchen sink for washing up and brushing our teeth. I applied make up sitting out on the balcony with a purse mirror! The bed was mushy soft, but the sheets were clean. There were a lot of maintenance issues-lack thereof-that got us a bit nervous about our impending vacation's comfort.

Driving around Vieux Fort furthered this trepidation. It was Sunday, so not much was open in town. Groups of people were gathered socializing, some napping lying on stoops and sidewalks, mangy dogs, goats and chickens wandered around, all making a picture of a Caribbean Island on a lazy day. The poor road maintenance was a foreshadow of things to come and white knuckle driving all week. The poverty and lack of cleanliness were also somewhat intimidating. Once out of Vieux Fort, the availability of accommodations more up to American standards were available. I'd advise visitors who are driving and exploring to take a drive around Vieux Fort to see it, go up to the lighthouse (very slowly and carefully as the roads are narrow, steep, rutted and full of hairpin turns, with left side driving), check out Anse de Sables and have lunch al fresco at The Reef beach bar. Then get out of town!

  • Stayed June 2009, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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trinidad
1 review
5 of 5 stars Reviewed February 10, 2009

The hotel was excellent it has a cosy feel to it... i visited last year when alaine was the manager and it was great now it is under new management ( lay & [--]) Dolores it was very exquisite...... the hotel's chefs are highly recommended their meals are the best. the night life in the bar area is a good time to free up yourself, whenever you go check out the friday night lights party.

  • Liked — The food
  • Stayed February 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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London england
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 13, 2009

I came to St.Lucia on a business trip, a friend recommended the hotel due to her past experience. Its in the Vieux Fort town so its walking distance from other businesses yet away from the rush.
Upon arrival, i got the warmest welcome, the appartment was very clean and comfortable, though not very modern but comfortable. Kimatrai overlooks the Caribbean sea, there is a wonderful view of the town's fishing port so I always had something interesting to see from my balcony.
The food is like no other, very close to the best. In the appartment the aircondition can stay off because of the constant flow of cool breeze coming from the sea. the overall hospitality made my stay feel more like a holiday than work...
I will recommend this place to anyone.

  • Liked — the rooms and food
  • Stayed January 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpha Quadrant, Earth
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 5, 2007

Stayed at the hotel for a week, it was clean and affordable.
The best part is the restaurant. One, if not THE best in the south of the island. Everytying is a treat. Keep some space for the desserts !! the Chocolate Fondants or the Tiramisu are the very best you'll ever taste.
There is always activity at the bar and you'll make a lot of friends there.

  • Stayed May 2007, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Kimatrai Hotel

Also Known As:
Kimatrai Hotel Vieux Fort
Kimatrai Hotel St. Lucia/Vieux Fort
Address: New Dock Road, Vieux Fort, St. Lucia
Location: Caribbean > St. Lucia > Vieux Fort Quarter > Vieux Fort
Amenities:
Restaurant
Hotel Style:
Ranked #5 of 5 hotels in Vieux Fort
Price Range (Based on Average Rates): $
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