Our group (4 adults and 3 children under the age of 6) went to GT's on a Saturday evening. Given the beach location, we were not expecting lightning-fast service or gourmet food. However, even these low expectations were not met.
The service was TERRIBLE. We actually had to ask the server to bring kids menus (duh - with 3 little kids at the table, you'd think this was obvious). Then things went downhill from there. We waited for the kids menus. Then we waited for the drinks. Then we waited to place our food orders. Then we waited and waited and waited and waited for our food. I was ready to have a meltdown, never mind the little ones. When the food finally came, it was just so-so. It was actually almost past the kids' bed times by the time we ate, so late that the live music act had started doing a sound check.
Again, I would have tolerated so-so food, but it's absolutely unacceptable with such BRUTAL SERVICE. The servers all seemed like teenage girls, not very customer oriented. Unfortunately, GT's beachside location will keep the customers coming, so they have no incentive to improve.
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