We recently stayed here at Salford Hall for a wedding. As you pull into the drive you straight away see the 14th century building... Which is breath taking! Lovely walk from the car park to the main reception with brilliant views. But unfortunately it went all downhill from here...
As we checked in we were greeted by the manageress who had an awful attitude, the attitude of not being bothered and not very welcoming and to be honest being damn right rude! She was like this for the whole day and when we asked questions I.e breakfast times etc. we where answered with a grunt and a snappy answer! this attitude filtered through to the rest of the staff.... Most of them seemed Very clueless and miserable! A smile wouldn't of gone a miss!
Room itself is very overpriced for what it is, the carpet was very dirty and the bed was not comfy atall!
Food was dreadful, very bland and not enough of it! We had beef, I say beef it tasted processed rather than fresh, with a bit of mash (made from the night before) and a bit of spinach! Everyone was crying out there to be veg but unfortunately that didn't arrive! The kids meals where nuggets and chips and were a lot bigger than the adult main meal! However, the dessert was fantastic! Again, being served by the staff just seemed to be a hassle for them, this was a wedding celebration for heavens sake!!
The evening buffet was at the same standard as the dinner ... Horrendous! 2x trays of fish paste sandwiches, spring rolls and samosa's brought from Iceland... Thank god the wedding cake was there!!
Breakfast in the morning was held in the conservatory. At first glance it looks very nice but as you enter it's very dirty, cob webs everywhere and randomly birds chirping away in the corner of the room, was cute at first but then got bloody annoying! The 'full' English breakfast was not so 'full' , but coffee was great!
Beer and wine was very fairly priced and the Veltins larger was spot on!
All in all we just didn't seem very welcomed and where very disappointed with our experience here. But the building and venue itself is fantastic.... It is such a shame about everything else as this could be a little gem!
My advice if your attending a wedding here.... Stay in the travel lodge about 5 miles away!
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- Also Known As:
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- Abbots Salford Best Western
- BEST WESTERN Salford Hall Hotel Abbots Salford, England