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“Fantastic staff and service” 4 of 5 stars
Review of Premier Inn Newcastle Airport

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Premier Inn Newcastle Airport
Newcastle International Airport - Ponteland Road, Woolsington, Newcastle upon Tyne NE20 9DB, England   |  
Hotel amenities
Ranked #1 of 4 hotels in Woolsington
Durham
Top Contributor
63 reviews 63 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
39 helpful votes 39 helpful votes
“Fantastic staff and service”
4 of 5 stars Reviewed April 11, 2013

We have stayed here before, a few years ago, and did have some concerns. However, this time we couldn't fault staff and service. Jodie on reception is a superstar. We had spoken to her before our arrival about fly /parking and she was very helpful and was equally as helpful when we booked in. The evening meal deal which included breakfast was great, especially when we were able to get breakfast at 3.30am before our flight. All of the staff we came into contact with were very well trained and professional. We had an excellent start to our holiday.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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629 people have reviewed this hotel

Traveler rating
    400
    175
    38
    11
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Aberdeen, United Kingdom
1 review
5 of 5 stars Reviewed April 11, 2013

As always, a great stay at Premier Inn.
At £29 a night, its excellent value.
Location of hotel was perfect within vicinity of family so made it easy to commute.
Despite being at airport, the noise level was minimal.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alfierulestheworld
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 9, 2013

Second stay at Premier Inn. As before, comfortable convenient accommodation - what you'd expect from a Premier Inn, and pleasant welcome from Reception. However, once again, signage from the Airport itself is still a problem. It is impossible to see the airport from the terminal building. From past experience I know to walk past the Hilton by Double Tree, then turn left down a dark dismal path rather than walking across the grass and on the road to the roundabout. The irritating thing is that there are plenty of empty advertising hoardings in the arrivals hall that could so easily be pressed in service to provide simple directions. Sad to report it, after the Premier Inn management told me that they would look into it after I complained last time, which is why it scores a low rating for service.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ipswich, England
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 9, 2013

We where in Newcastle visiting friends ( and showing our children our old university haunts) and we wanted to stay out of the centre of town. This hotel was perfect. We have stayed in several premier inns around the country but the welcome we received from the receptionist was second to none. The room was clean with plenty of space for a family of four. We had breakfast in the morning which was cooked to order. Even through we were next to the airport the rooms were sound proofed so there was no noise. A great stay and will will stay here again when we return to Newcastle.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Newcastle Upon Tyne
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed April 8, 2013

Just thought we'd give our 2p worth as we thought the family rooms (3 of us) were a generous size and situated away from reception so a good night sleep guaranteed.
One thing we learnt this time on our return visit, they now serve their cooked breakfasts from 3am. Staff great, easy walk to the airport.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, england
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 6, 2013 via mobile

Stayed for 1 night due to an early flight out of Newcastle Airport.

Everything was excellent from check in to the bar staff.

A short 3-4 minute walk to the airport.

If I am flying from Newcastle again I would defiantly stay here again.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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edinburgh
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 5, 2013

Used the metro from Newcastle train station which was an easy 20 minute journey. The Premier Inn was a 4 minute walk along a footpath from the metro stop. The reception staff were very friendly and explained breakfast and wifi costs which I then purchased. The room was large and very clean and comfortable, just as you would expect from a Premier Inn. As we had an early flight next morning we went down for breakfast at 3.15am. All the continental food was available to self select and a waitress took our order for hot food. We could order as much as we wanted. As it was freezing outside the receptionist phoned us a taxi and it arrived 2 minutes later. £3 and it dropped us off right outside the departure terminal. Excellent value for money and I would recommend this Premier Inn if you are flying from Newcastle airport.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Premier Inn Newcastle Airport

Address: Newcastle International Airport - Ponteland Road, Woolsington, Newcastle upon Tyne NE20 9DB, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #1 of 4 hotels in Woolsington
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Premier Inn Newcastle Airport Hotel Woolsington
Premier Inn Newcastle Airport Newcastle Upon Tyne/Woolsington

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