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“shopping trip....” 5 of 5 stars
Review of Premier Inn Newcastle Airport

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Premier Inn Newcastle Airport
Newcastle International Airport - Ponteland Road, Woolsington, Newcastle upon Tyne NE20 9DB, England   |  
Hotel amenities
Ranked #1 of 4 hotels in Woolsington
Dumfries, United Kingdom
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
“shopping trip....”
5 of 5 stars Reviewed December 1, 2012

This Premier Inn was exactly what we needed after a long and tiring days shopping in the Metro Center. Clean, comfortable rooms, welcoming staff, an enjoyable evening meal, brilliant nights sleep and a cracking breakfast the following morning.... we couldn't have asked for more to set us up for day 2 of Christmas shopping in Newcastle.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki W, Manager at Premier Inn Newcastle Airport, responded to this review, December 3, 2012
Thank you very much for reviewing your stay with us.

We take great pride in the cleanliness of our hotel and restaurant, and the team constantly strive to deliver excellent service at all times. I am very pleased to hear that you have experienced this on your stay with us and we look forward to welcoming you back in the near future.
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642 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Hinderwell, United Kingdom
Top Contributor
97 reviews 97 reviews
81 hotel reviews
Reviews in 74 cities Reviews in 74 cities
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed December 1, 2012

Stayed here prior to early morning flight to Malaga and was very favourably surprised! Restaurant supplied good food at very reasonable price, room was spotlessly clean and comfortable and we slept well. Well done Premier Inn!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawick
Top Contributor
119 reviews 119 reviews
21 hotel reviews
Reviews in 53 cities Reviews in 53 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 29, 2012

We stayed one night prior to flying to Barcelona. We had an early start and it saved us the hour long drive at 5 am. Rooms are great and comfortable, staff friendly, restaurant offering good, reasonably priced food. Also, we didn't hear a plane all night!

One issue for package we paid for, was the inclusive car parking - all worked very well until the return journey when we had to stand outside in the open air, in the dark, in torrential rain because no-one has erected a shelter for customers. This needs to be remedied, in relation to the UK climate. We were soaked through to the skin and it really spoiled the end of a great holiday. Come on Premier Inn, airport management and car park people - this is not good enough!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed November 26, 2012 via mobile

I have stayed here lots of time before, Really nice clean comfortable rooms, receptionist very helpful, food great. But the service was not good! The Guy in a suit, (manager?) very rude and came across really arrogant! Also he mustn't think much of his colleagues judging by his poor attitude towards them. The last time I was here (mid June) the staff were very happy and this came across in the overall vibe of the restaurant, this time, no such vibe! Resulting in a poor experience in general, I guess some changes have been made, for the poorer I might add, and as a result will choose not to eat here when I next stay.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Newcastle Airport, responded to this review, December 4, 2012
Thank you for your review.

At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants.

We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by Customer Services and the Management Team at this hotel.

We hope to welcome you back to Premier Inn in the future.

Naina

Social Media Team,
Whitbread Hotels & Restaurants.
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Kilmarnock, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 25, 2012 via mobile

Good stay for the purpose of travelling. I would highly recommend this hotel. Decent food and really nice staff. Five minute walk to the airport. And decent rate for parking. Thirty pounds for seven days.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paisley, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 22, 2012

I stayed here for 1 night prior to catching a flight the next morning and the Hotel was an excellent base if flying from Newcastle Airport. The room was spotless and the service when checking in and also in the bar/restaurant were also superb. The walk to the main terminal is 5 minutes maximum (3 minutes if you cut over the grass )

All in all an excellent stay at a great price... :-)

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Workington, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 21, 2012

We had never stayed at a premier inn before, so didn't know what to expect.

We needn't have worried, the room was clean, and very comfy.

A lovely double bed was our base for the night, and a flat screen telly on the wall, which was tuned to all the main channels.

We had a very nice meal in the restaurant, which was well worth the money that we spent,
The serving staff took time out to ask if everything was ok.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Newcastle Airport

Address: Newcastle International Airport - Ponteland Road, Woolsington, Newcastle upon Tyne NE20 9DB, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #1 of 4 hotels in Woolsington
Price Range (Based on Average Rates): $$
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Also Known As:
Premier Inn Newcastle Airport Hotel Woolsington
Premier Inn Newcastle Airport Newcastle Upon Tyne/Woolsington

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