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“Great value for money” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Newcastle International Airport

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DoubleTree by Hilton Hotel Newcastle International Airport
4.0 of 5 Hotel   |   Woolsington, Newcastle upon Tyne NE13 8BZ, England   |  
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Ranked #2 of 4 Hotels in Woolsington
Certificate of Excellence 2014
1 review
1 helpful vote 1 helpful vote
“Great value for money”
4 of 5 stars Reviewed August 14, 2014

Really enjoyed our stay, the facilities in the hotel were great and a high standard of cleanliness. Definitely great value for money. Unfortunately on a number of occasions over our three day stay we found that the staff were not always helpful and friendly which was disappointing.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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1,099 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London
Top Contributor
104 reviews 104 reviews
58 hotel reviews
Reviews in 60 cities Reviews in 60 cities
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed August 13, 2014

Stayed for one Saturday night recently. The hotel is very close to the airport. If you come out of the terminal building and look to your left, you'll see it.

The staff were helpful and pleasant. My room was spacious, clean and comfortable, with a well equipped bathroom.

Breakfast was buffet style and adequate, and the room rate (including breakfast) was just £70.

I would definitely stay at the hotel again when next in the Newcastle area.

  • Stayed August 2014, traveled solo
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alsager, United Kingdom
Top Contributor
54 reviews 54 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 12, 2014

We stayed for 3 days and found the hotel to be great value in a great location. The room was excellent as we're the staff, we did report a leaky shower which was not fixed. There is some aircraft noise but not during the night and the blackout curtains make it acceptable. The parking is very good and on the whole we would stay there again. It's just a shame they did not take more care over the maintenance

Stayed August 2014, traveled as a couple
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CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review, August 18, 2014
Dear G_P56_12, thank you for your review of our hotel. I am sorry that the problem with your shower was not rectified, this feedback has been passed to the relevant department. I am glad that you enjoyed your stay otherwise, and I hope that you will book with us again very soon.
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Belfast, United Kingdom
1 review
5 of 5 stars Reviewed August 12, 2014

Superb hotel with extremely welcoming and friendly hotel and restaurant staff. Room was immaculately decorated, modern, and spotless. Location excellent, within a few steps of the airport. Room was very quiet.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield, United Kingdom
Top Contributor
139 reviews 139 reviews
49 hotel reviews
Reviews in 56 cities Reviews in 56 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed August 11, 2014 via mobile

Really nice hotel. Had to wait to be checked in but staff were dealing with people properly and not rushing them. The welcome warm cookies are great. The rooms are a good size with ample storage space. The bed is comfy. Large flat screen tv with lots of channels. All the staff are helpful. Parking is reasonable at £5 for guests. With the metro newcastle and the coast are very accessible. Hadrians wall is a rp moon drive. This would be my hotel of choice if in the area and I could get another bargain rate

Stayed August 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saltburn-By-The-Sea
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 11, 2014

This was a great value hotel and perfect for when flying from Newcastle airport.

The terminal building is less than a 2 minute walk from the hotel which was particularly good for me when my flight departed at 6:30am!

Upon checkin you will be given a warm chocolate cookie which was a nice welcoming touch and there is free wifi throughout the hotel.

The hotel still has a new feel to it and includes everything that you would expect from a hilton hotel. Everything was really clean and comfortable bed for a good nights sleep.

Given the close proximity to the airport there was quite a bit of plane noise which may disturb your sleep. This is to be expected given how close you are but bear this in mind!

Overall good value and well located for travel from the airport. I wouldn't stay here for any other purpose though. Well done!

Stayed July 2014, traveled solo
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CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review, August 13, 2014
Dear Internship10, thank you for your kind review. Our location makes us perfect for travellers using Newcastle Airport. I am so glad you enjoyed your time here and I hope that you will book with us again very soon.
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London, United Kingdom
1 review
5 of 5 stars Reviewed August 10, 2014

Stayed in this hotel for just one night. I really enjoyed it. The check-in at reception was very welcoming and they were really helpful. Had a cocktail in the bar, which was good. After that a dinner in the restaurant. The food was amazing. Staff was very friendly, although a bit slow towards the end. However, the manager explained that they had a lot of unexpected guests from a cancelled flight, so it was understandable. Breakfast in the morning was good and again very friendly staff. The room was really nice and didn't have a lot of noice from the airplanes. I would definitely return and recommend this hotel to others.

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Newcastle International Airport

Address: Woolsington, Newcastle upon Tyne NE13 8BZ, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Woolsington
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Newcastle International Airport 4*
Number of rooms: 179
Official Description (provided by the hotel):
Offering contemporary, upscale accommodation and ideally situated adjacent to the terminal building, express links to Newcastle city centre via Metro and the A1, it is the perfect hotel for business and leisure travellers.The hotel has five meeting rooms with inbuilt state-of-the-art AV and function suite to accommodate 40 to 150. Fratello’s restaurant offers guests a range of Italian cuisine with more informal dining options available in the hotel’s Columbus Bar. Boasting 179 spacious en-suite bedrooms with complimentary internet access, soundproof windows and luxurious Sweet Dreams beds; it also has a business centre, 24-hour room service, fitness centre, continental lounge and onsite car parking including Park and Fly options. ... more   less 
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Also Known As:
DoubleTree By Hilton Hotel Newcastle International Airport Newcastle Upon Tyne/Woolsington

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