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DoubleTree by Hilton Hotel Newcastle International Airport: Traveler Reviews

4.0 of 5
Woolsington Road, Woolsington, Newcastle upon Tyne NE13 8BZ, England
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DoubleTree by Hilton Hotel Newcastle International Airport
Ranked #2 of 4 hotels in Woolsington
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337 reviews from our community

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Traveler rating
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Date Rating
Chatham, United Kingdom
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
“Great Hotel, would recommend”
5 of 5 stars Reviewed January 18, 2013

Have stayed here twice now with a week between stays. Great staff, been made welcome at reception both times & check in was painless. Nice room & quality bathroom, although water pressure was not great the second time. Ate at Fratellos restaurant both times, a quite extensive menu which makes a change for someone who stays away a lot. There is also a second restaurant which gives more choice if you're staying longer. I love Italian food & though the quality & portions good. Pries are reasonable as well.
So if I needed an hotel near Newcastle Airport this one stands up well & I'd recommend.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tr7v8 about DoubleTree by Hilton Hotel Newcastle International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review
January 23, 2013
Dear tr7v8, thank you for posting your review of our hotel. I am glad that you found checking in to our hotel a pleasant experience, and that you enjoyed your meal in Fratello's restaurant. Our location makes us ideal for guests who are using the airport. I hope to welcome you back to the hotel very soon.
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Scotland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Excellent Hotel, luxurious, friendly & easy access to City Centre”
5 of 5 stars Reviewed January 17, 2013

I love this hotel. An excellent hotel a short few steps outside and across to the airport. The rooms were luxurious, the beds very comfortable, the showers excellent - choice of standard and rain shower in the bathroom.
Of course there was the very welcoming cookie, handed to you at the end of check-in and then off up to the room to have it with a cuppa!
The buffet breakfast was excellent, copious amount of delicious smoked salmon! The black pudding wasn't the best I have tasted (change of brand needed) but the rest was just great. We went to a concert in town and the last metro back to the hotel was at 11pm which was fine but otherwise you would need a taxi, which could cost you as it's about 20 mins out. But I was much happier to be based here as it as it is such a lovely hotel and then it was back out right onto the motorway north again very easily next morning!
As an airport hotel for location you truly can't better it and I will recommend and sell it to all my customers when they book their holidays with me!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marisa.i about DoubleTree by Hilton Hotel Newcastle International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review
January 23, 2013
Dear Marisa.i, Thank you for sharing your positive comments with us. It's great to hear that you enjoy your stays here, especially our signature DoubleTree chocolate cookie. We are always endeavouring to improve the high standard of the food we serve on our extensive breakfast buffet, and your comment about the black pudding will be passed on. I would also like to thank you for recommending us to your customers, and I hope we can welcome you back soon.
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Newcastle upon Tyne,England
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Excellent stay”
5 of 5 stars Reviewed January 16, 2013

I booked a meal at Fratello's restaurant in the hotel for my girl friend's birthday on January 11th.
As I had enough Hilton Honors points we decided to stay overnight.
The meal was very enjoyable. As my girl friend has to have a gluten-free diet this can sometimes make things more difficult.However,not on this occasion thanks to Chris our waiter.
He was very helpful and even arranged for gluten-free bread to be provided.
The accommodation aspect of our stay was also very good.We had a room with bath and shower and were also provided with bath robes - a nice touch!
We stayed here before an early morning holiday flight last September as well. Our recent stay only confirmed our high opinion of the hotel and staff.

Room Tip: We had room 261 which had a bath AND shower. I believe some rooms have a shower only,but not sure wh...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BCATAH about DoubleTree by Hilton Hotel Newcastle International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review
January 22, 2013
Dear BCATAH, thank you for sharing your comments with us. I am pleased you both enjoyed your stay with us, and even more so that you found the service in our restaurant to be of the high standard that we strive for at DoubleTree. Chris has been made aware of your positive feedback. All of our staff make guest satisfaction their focus throughout all aspects of your stay. I hope that we can welcome you back to the hotel very soon.
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Lockerbie, United Kingdom
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Stay Here!”
5 of 5 stars Reviewed January 16, 2013

There simply is no excuse for getting up in the middle of the night to catch a morning flight when this superb hotel is right on the doorstep of Ncl airport. Beautifully appointed rooms, friendly efficient staff, a warm chocolate cookie when you arrive and a lovely geordie lass to welcome you!

Well done Doubletree, you've got it right! Superb breakfast too and a bargain too!

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pr0fessi0nalC0uple about DoubleTree by Hilton Hotel Newcastle International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review
January 18, 2013
Dear Pr0fessionalC0uple, thank you for sharing your comments with us. I'm pleased that you enjoy your stays at our hotel, every guest experience is important to us. Our location makes us unrivalled for early flights from Newcastle Airport, and I'm glad to hear you enjoyed your DoubleTree chocolate cookie. I look forward to welcoming you back very soon.
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Northumberland
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
38 helpful votes 38 helpful votes
“A GREAT STOPOVER”
5 of 5 stars Reviewed January 15, 2013

Stayed at the Hilton the night before we cruised the Caribbean and it really set us up nicely for cruise.Lovely clean hotel and very comfortable.We went to hotel Italian restaurant and had an absolutely superb meal which was reasonably priced and the staff were very friendly.Karen and I would definetely recommend this hotel for a stopover before flying from Newcastle and also for a visit to the restaurant.

Room Tip: Higher floor was fine.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask saltpansjohnandkaren about DoubleTree by Hilton Hotel Newcastle International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review
January 18, 2013
Dear saltpansjohnandkaren, thank you for taking the time to write a review of our hotel. I am very glad that you enjoyed your stay with us, particularly your meal in Fratello's restaurant. I hope you had a great time on your cruise to the Caribbean and I look forward to welcoming you back soon.
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Additional Information about DoubleTree by Hilton Hotel Newcastle International Airport

Also Known As:
DoubleTree By Hilton Hotel Newcastle International Airport Newcastle Upon Tyne/Woolsington
Address: Woolsington Road, Woolsington, Newcastle upon Tyne NE13 8BZ, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Woolsington
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Offering contemporary, upscale accommodation and ideally situated adjacent to the terminal building, express links to Newcastle city centre via Metro and the A1, it is the perfect hotel for business and leisure travellers.The hotel has five meeting rooms with inbuilt state-of-the-art AV and function suite to accommodate 40 to 150. Fratello’s restaurant offers guests a range of Italian cuisine with more informal dining options available in the hotel’s Columbus Bar. Boasting 179 spacious en-suite bedrooms with complimentary internet access, soundproof windows and luxurious Sweet Dreams beds; it also has a business centre, 24-hour room service, fitness centre, continental lounge and onsite car parking including Park and Fly options. ... more   less 
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DoubleTree by Hilton Hotel Newcastle International Airport
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