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DoubleTree by Hilton Hotel Newcastle International Airport: Traveler Reviews

4.0 of 5
Woolsington Road, Woolsington, Newcastle upon Tyne NE13 8BZ, England
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DoubleTree by Hilton Hotel Newcastle International Airport
Ranked #2 of 4 hotels in Woolsington
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338 reviews from our community

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Date Rating
Glasgow
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Overnight before Holiday to Egypt”
5 of 5 stars Reviewed January 3, 2013

We stayed at the Double Tree on Christmas Night 2012 as we were flying out to Sharm in Egypt the next morning for a weeks holiday.

The hotel was very quiet due to the time of year.

The welcome at reception was great & we were given warm chocolate cookies on arrival to have in the room which was a nice touch especially after 2.5hr drive from Glasgow.

The hotel room was very chic & contemporary with an amazing king size bed- which was really comfy!

There wasn't a bath in the bathroom but they did have a great power shower which I loved. Only problem was the shower was leaking so I managed to flood the entire bathroom & nearly broke my neck when I got out the shower.
We reported this to the reception who assured us that they would get engineering to fix it.

The breakfast the next day was brilliant- loads on offer.
Due to it being boxing day & the hotel was very quiet there was no hot buffet but the chef made hot breakfasts to offer- very nice ;-)

The parking is quite expensive if you don't book before hand. You can get a week parking included in the room rate for £10 if you book in advance.

Would definitely stay here again if flying from newcastle.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Alanmcvey82 about DoubleTree by Hilton Hotel Newcastle International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubletree_11, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review
January 7, 2013
Dear Alanmcvey82, Thank you for taking the time to share your thoughts with us. Your comments regarding the shower facilities in your bedroom have been passed on to our maintenance department. I am however very glad that you enjoyed your stay with us, as we pride ourselves on the luxury of our bedrooms and the quality of our food. We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
“dec 31”
3 of 5 stars Reviewed January 2, 2013

Stopped here last week room was quite pleasent
No mini bar as advertised
A couple of black hairs on the white bedding and me and the wife are blonde
Tried to connect to wifi and couldnt wasnt until next day we were told we need a password we didnt know
We also had to park over the way in the airport because no parking left
We dined in fratellos which was lovely but because we were casually dressed the restaurant manager seemed to look down his nose but rest of staff lovely

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask gill m about DoubleTree by Hilton Hotel Newcastle International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
85 reviews 85 reviews
24 hotel reviews
Reviews in 41 cities Reviews in 41 cities
34 helpful votes 34 helpful votes
“All round excellent choice”
5 of 5 stars Reviewed January 1, 2013

The hotel is excellently located being over the road from the airport terminal with its metro station. It's about 25 minutes via metro direct into the centre of Newcastle and 55 mins to Sunderland/Stadium of Light should, like I did, you have tickets for the football over there.

Room was fine with a nice bathroom. Heard plane noise once or twice but no major problems.

Breakfast in the restaurant was very nice. For some reason Sunday morning there was no hot part of the buffet but without any prompting they offered to make up to order anything that I would like so I had some very nice poached eggs. Staff from reception and elsewhere in the hotel were very friendly and pleasant throughout and I received my complimentary warm cookie.

Highly recommended overall.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Travelfromessex about DoubleTree by Hilton Hotel Newcastle International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond-upon-Thames, United Kingdom
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
“Best hotel to stay for Newcastle Airport without a doubt”
4 of 5 stars Reviewed December 31, 2012

Having a very early flight from Newcastle Airport we decided to overnight at this hotel beforehand because of its location a short walk from the airport terminal, which is ideal.

Everything about the hotel was a real pleasure. The building is smart and welcoming, the bedroom was spacious, modern, comfortable and clean and a good en-suite too. The reception staff were friendly and helpful with check-in/check-out efficient and speedy. Even though the hotel is close to the terminal there was absolutely no problem with aircraft noise at all.

By taking advantage of the book ahead no refund option the room rate was great value for money too.

This hotel will definitely be the one to stop in for any early flights from Newcastle in the future.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Channelhopper30 about DoubleTree by Hilton Hotel Newcastle International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Great hotel!”
4 of 5 stars Reviewed December 30, 2012

We stayed here unexpectedly for 2 nights between xmas and new year. It's a fairly new hotel and is lovely and clean. The rooms are on the bigger side but the bathroom, although really lovely is on the small side.
We checked out the restaurant but the menu was quite basic with mainly pizza/pasta dishes with a few other choices so we decided to eat at a local pub we know. The bar also does traditional'bar' meals. We went into the bar for a drink though and was pleasantly surprised to find live music. We REALLY enjoyed the artist. The barman did me a 'Long Island Iced Tea which wasn't actually on the menu too. Great friendly service without a huge price tag - £6.
Although we wouldn't have need to use this hotel as we live near to the airport anyway, I have no hesitation in recommending it if you have to travel and have an early flight.
Ooh, by the way, you get a warm cookie on arrival!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sully0602 about DoubleTree by Hilton Hotel Newcastle International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Newcastle International Airport

Also Known As:
DoubleTree By Hilton Hotel Newcastle International Airport Newcastle Upon Tyne/Woolsington
Address: Woolsington Road, Woolsington, Newcastle upon Tyne NE13 8BZ, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Woolsington
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Offering contemporary, upscale accommodation and ideally situated adjacent to the terminal building, express links to Newcastle city centre via Metro and the A1, it is the perfect hotel for business and leisure travellers.The hotel has five meeting rooms with inbuilt state-of-the-art AV and function suite to accommodate 40 to 150. Fratello’s restaurant offers guests a range of Italian cuisine with more informal dining options available in the hotel’s Columbus Bar. Boasting 179 spacious en-suite bedrooms with complimentary internet access, soundproof windows and luxurious Sweet Dreams beds; it also has a business centre, 24-hour room service, fitness centre, continental lounge and onsite car parking including Park and Fly options. ... more   less 
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