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“Just about perfect” 5 of 5 stars
Review of Thatched Cottage

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Thatched Cottage
4.0 of 5 Inn   |   63-65 Charlton Road, Shepton Mallet BA4 5QF, England   |  
Hotel amenities
Ranked #16 of 35 Shepton Mallet B&B and Inns
Certificate of Excellence 2014
Guildford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Just about perfect”
5 of 5 stars Reviewed January 6, 2014

My husband and I stayed at the Thatched Cottage on 4th of January for the night. We were made to feel extremely welcome. The host was so warm and friendly and couldn't do enough for us.
The accommodation was lovely, everything was sparkling and the bed was really comfy.
We stayed for an evening meal, 'pork belly', which was 'to die for'. It was so good I'm still thinking about it now.
Our breakfast was chilled and also really delicious.
All in all a perfect 10 from us.
"Thank you" to all the staff for making our stay so enjoyable. We will definitely be back and can thoroughly recommend this venue if you want to leave feeling thoroughly relaxed and pampered.
Kind regards
Gill & Vince

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
    76
    44
    15
    8
    10
See reviews for
33
65
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Shepton Mallet, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 30, 2013

Had a Christmas Meal on 23rd December with the family. We had booked this in advance so when we arrived and registered we were made to feel very welcome. Drinks were served and we were given the option to have them in the bar or go straight into the dining room. We chose to stay in the reception area and were called in when they were ready to serve. Three of us had the Christmas menu and one had the daily menu, they were very flexible about that. I chose Duck but as I do not like kale I was offered red cabbage instead. It was delicious and complemented the duck very well. Every one enjoyed their food, in fact the sauce with the fish was so good my daughter used her dessert spoon to finish it off! Service was excellent, no waiting around and we did not feel as though we were being rushed. Waitress was very personable and always had a smile on her face. A good start to the festive season.

Stayed December 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
somerset uk
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 16, 2013

Me and my family of 5 went to the thatched cottage for a Sunday roast and pudding after seeing how gorgeous they looked when holding a christening venue the week before..To be fair, it tasted as good as it looked, the quality of the food was out of this world, everything had such good flavour.. the chef definitely puts his/her heart into their meals.. The roasts cost £9.95 per head, its on the steep side for a Sunday roast but you get what you pay for, It was a set menu choosing from either Somerset beef, leg of lamb, crown of turkey or pork, all accompanied by a massive home made Yorkshire pudding, roasted potatoes, selection of vegetables, cabbage and a gorgeous rich gravy.. I personally am a big mash fan, so i asked for a side of mash also, and waw, it was the best mash iv ever tasted, definitely king Edward potatoes.. unfortunately i don't see me returning to toby carvery no longer as it puts their meals to shame.. Pudding were £5.50 each and were again superb,myself and mum had a chocolate brownie with toffee ice cream, my husband and sister had sticky toffee pudding with a side of ice cream, and my father had a bakewell tart with raspberry ripple ice cream and blackcurrants.. All definitely got your taste buds going.. Service was excellent, couldn't do enough for you, Chris was out waiter and he was fantastic, i mean yes, if your in a hurry, its not the place to visit for a meal as we were there for 2 hours, but you definitely felt you had your money's worth, the setting was beautiful, no big lights, just dimmed with candles on each table..We all said if they did Christmas day meals, we would have booked up, but they don't, this is from a family who never go out to have a Christmas meal.. I couldn't recommend it enough.. Luckily for us, its a short drive down the road so shall be visiting again in near future..

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shepton Mallet, United Kingdom
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 14, 2013

We had a Christmas meal with about 30 others on 13 December . The service was very good , Chris being very very hospitable. I am always impressed when things go smoothly for a large party. A good selection of wine and overall a very pleasurable experience. We shall be back with the family over the Christmas break

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 19, 2013

My wife and I called in to the Thatched Cottage yesterday to meet an old friend for lunch. We chose the Thatched Cottage simply because it was conveniently situated between Frome and Street. I am so glad that we did. On entering the building we were greeted by a charming young lady called Steph with a welcoming smile. We initially mistook the Bar for Hotel Reception, which is understandable as the two double up ! Whilst we waited for our friend we had a drink and chatted to Steph who made us feel very welcome. Our meals were delicious, well presented and reasonably priced. All in all, a lunchtime very well spent. We will return !

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull, UK
Top Contributor
508 reviews 508 reviews
107 hotel reviews
Reviews in 164 cities Reviews in 164 cities
432 helpful votes 432 helpful votes
5 of 5 stars Reviewed November 14, 2013

Had a one night stay here while on business in the area. Had booked by internet. Entering down a flight of steps from the Car Park you enter a lounge area and check in at the Bar. I was positively received and shown to my room, with an explanation of the main features of the room which was on the first floor. You receive an external door key and a security fob to access the rooms area. First impressions of the hotel were good, warm brightly decorated with pale cream walls, wooden floors and dark leather furniture.
The room was a revealation – First, the size – 10m x 8m with the bathroom being 4m x 4m plus walk in wardrobe. Most welcoming – plain walls and distressed white furniture with black and white linen and cushions on the bed. Warm honey coloured wooden floors and natural stone tiling in the bathroom with white sanitary wares.
Some neat touches – there was plentiful toiletries – enough for four guests and the toilet seat cover had a notch cut out to accommodate the cistern flush handle.
Some issues – the window is low and small meaning limited natural light and you have to stoop to get a view outside and the curtains didn’t give complete black out. The waste bin in the bathroom hadn’t been cleared before my arrival and was overflowing and the room was situated above the kitchen – up until 11 o clock there was music playing and animated talking that was clearly audible.
I ate in the restaurant, excellent lasagne. Breakfast was superb – limited cereals and juices but a choice of 4 hot meals with toast and coffee/tea – the best smoked salmon and scramble eggs I have ever had.
My score (out of 10): Location 8; Car Parking 9; Accessibility 7; Food 9; Reception/Check Out 9; Size of Room 10; Facilities in Room 9; Facilities 6; Hotel Decor 9; Service 9; Value for Money 8.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, Wales, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2013

My husband and I stayed at The Thatched Cottage for 2 nights this weekend. The staff were all really lovely and helpfull, our room was clean, quaint and comfy . Our first night was spent relaxing in the bar beside a warm glowing fire. We had a wonderfull evening meal in the restaurant the following night and the breakfast was fantastic. We will definitely be staying here again. Thankyou for a warm welcome .

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thatched Cottage

Address: 63-65 Charlton Road, Shepton Mallet BA4 5QF, England
Location: United Kingdom > England > Somerset > Shepton Mallet
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #16 of 35 B&Bs / Inns in Shepton Mallet
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thatched Cottage 4*
Number of rooms: 8
Official Description (provided by the hotel):
A warm, friendly atmosphere awaits in the Thatched Cottage, with open log fires, rosette award restaurant and spacious en-suite accomodation. The rooms are refurbished to a modern standard whilst retaining the original character. Beamed ceilings, wood floors, walk in wardrobes, large bathrooms (some with seperate double shower)and comfort and hygiene being top priority. ... more   less 
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Also Known As:
Thatched Cottage Hotel Shepton Mallet
Thatched Cottage Shepton Mallet, Somerset

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