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“first time visit” 5 of 5 stars
Review of Thatched Cottage

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Thatched Cottage
63-67 Charlton Road, Shepton Mallet BA4 5QF, England
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Price range: $31 - $63
Cuisines: British
Dining options: Reservations
Restaurant details
Dining options: Reservations
Bruton, United Kingdom
Reviewer
5 reviews 5 reviews
4 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“first time visit”
5 of 5 stars Reviewed June 17, 2012

first time visit, definitely not the last. staff very friendly food and sevice excellent.

  • Visited June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 reviews from our community

Visitor rating
    43
    23
    6
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Contributor
13 reviews 13 reviews
9 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Very friendly and they took customer service seriously”
5 of 5 stars Reviewed May 28, 2012 via mobile

Popped in on a rare night out without children and had a lovely evening. There was an error with the order and so they went out of their way to ensure what could have been a negative experience and turned it in to a demonstration of how to give good customer service. A lot of other places could learn a lot....... Will definitely go back. Food good, and atmosphere on the night we were there was good too.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
united kingdom
Top Contributor
54 reviews 54 reviews
24 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
68 helpful votes 68 helpful votes
“supurb”
5 of 5 stars Reviewed May 7, 2012

The resturant came recommended to us while staying in shepton and was a great find. We visted for a drink in the afternoon to look at the resturant and found the place so friendly and fantastic looking inside and out we booked a table for that evening. The hosts and staff were very attentive and gave us a good service . The place was very busy a good sign.
The food was very good in deed of large portion with lovely fresh veg meat and fish a fantastic cooked meal full of taste that more then met a better standard than many more expensive resturants we have eaten in. The food was at pub food prices but of a quality far above that.
This is a great find if your in the area a must vist i dont think you will find better localy.
Also the hotel side looked very good if visting the area again i would contact them.
To end a lovely place , great food and lovely hosts and staff.

  • Visited May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Yarmouth, United Kingdom
Top Contributor
64 reviews 64 reviews
37 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
63 helpful votes 63 helpful votes
“Lovelybuilding-very good service-food average”
3 of 5 stars Reviewed May 7, 2012

very good welcome and service. Was shown to our table after a short wait relaxing over a drink.Spacious dining room food well presented - liver and bacon delicious but not much of it. good range of vegetables
Disappointed as I had expected more from such a lovely place not just average pub grub.
price of food and drink reasonable
Clean and comfortable with clean toilets

  • Visited May 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“a fantastic find!”
5 of 5 stars Reviewed April 15, 2012

We had a brillliant meal here and were so pleased we had chanced upon this pub. We would definitely come back and recommend it to our friends. The dessert was absolutely delicious!
We could tell that the place has had a lot of love put into it and is run with a great deal of care and attention to detail. Highly recommended!

  • Visited April 2012
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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