After booking this hotel for a special occasion, we were very much looking forward to the idylic surroundings, great food and friendly staff detailed to us on the website.What a let down! One friendly barman, beautiful surroundings but food and management were lousy.
The hotel manager/chef was abrupt, rude, unhelpful and to be honest the worst landlord i have ever come across. To name but a few complaints there was, a broken toilet set(not fixed after complaining) No curtain on a glass see through door to the toilet did eventually put a blind on it after complaining but should never of been like it in the first place (told by landlord he had never had a complaint about it before what a load of rubbish!), no shaving point in the bathroom, a leaking shower pipes non stop all through the night.Dusty kettle and 2 old single beds pushed together with a continental quilt ontop advertised on the website as a kingsize bed shocking!
Breakfast time was just awful you HAVE to request as told by a very rude, abrupt landlord weather you want your poached egg soft or hard! absolutely ridiculous! dirty plates, cracked mugs and that is all you get to drink out of no small cups, no side plates to put toast on, no extra knives for spreading preserves.
Oh and top it all of a great big whopping Alsation dog is aloud to roam every where in the hotel even in the eating area and just sits and slobbers at you wanting to eat your food!
For near on £100 per night this was an overpriced, talked up hotel that did not live up to its Marco Pierre Whites claim to wonderful food!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.