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“No heat for two hours= no apology or discount” 2 of 5 stars
Review of Roompot Beach Resort

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Roompot Beach Resort
4.0 of 5 Hotel   |   Mariapolderseweg 1, Kamperland 4493, The Netherlands   |  
Hotel amenities
Ranked #2 of 2 hotels in Kamperland
Soest, The Netherlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“No heat for two hours= no apology or discount”
2 of 5 stars Reviewed January 6, 2009

We had booked the "white cottage" for 6 with our family and arrived to find it was a trailer in decent condition with 3 bedrooms. We were expecting more of a vacation house from the website description so that was a bit of a disappointment but the real problem was that our unit had NO HEAT. The first guy sent to fix it couldn't and told us to wait for another guy to come. We waited a total of 2 hrs and then my husband drove back to the reception and asked if we could get another "cottage". The new one was fine though it reeked of bleach and had a hole in the bathroom sink covered with duct tape.

The beach here is lovely and there's a great indoor pool with waterslide and areas for young kids. There's also a kids club with free and low cost activities for ages 4-12. My kids loved the Mini-Disco!

At checkout I asked for a discount as we spent 2 hours in the cold (30 degrees) with young kids. They refused and didn't even apologize. They could use some customer service training!

Stayed January 2009, traveled with family
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first

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Additional Information about Roompot Beach Resort

Address: Mariapolderseweg 1, Kamperland 4493, The Netherlands
Location: The Netherlands > Zeeland Province > Kamperland
Amenities:
Bar / Lounge Beach Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 2 hotels in Kamperland
Price Range (Based on Average Rates): $
Hotel Class:4 star — Roompot Beach Resort 4*
Reservation Options:
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