We had booked the "white cottage" for 6 with our family and arrived to find it was a trailer in decent condition with 3 bedrooms. We were expecting more of a vacation house from the website description so that was a bit of a disappointment but the real problem was that our unit had NO HEAT. The first guy sent to fix it couldn't and told us to wait for another guy to come. We waited a total of 2 hrs and then my husband drove back to the reception and asked if we could get another "cottage". The new one was fine though it reeked of bleach and had a hole in the bathroom sink covered with duct tape.
The beach here is lovely and there's a great indoor pool with waterslide and areas for young kids. There's also a kids club with free and low cost activities for ages 4-12. My kids loved the Mini-Disco!
At checkout I asked for a discount as we spent 2 hours in the cold (30 degrees) with young kids. They refused and didn't even apologize. They could use some customer service training!
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