We booked by Internet a room and found that the room we were allocated was upstairs via a steep stairs with narrow steps. As we are senior and my wife doesn't have very good vision we were a bit shocked as the site of the hotel doesn't mention the fact that the access to some rooms may be difficult to some people. The lady receptionist offered us another room, called apartment which it really is, for only a small supplement downstairs.
It solved our problem and had a pleasant stay in the woods.
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