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“Customer service needs some improvement” 3 of 5 stars
Review of BEST WESTERN Hotel Hiddingerberg

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BEST WESTERN Hotel Hiddingerberg
3.0 of 5 Hotel   |   Woldmeenterand 15, 8332 JE Steenwijk, The Netherlands   |  
Hotel amenities
Ranked #2 of 2 hotels in Steenwijk
Brussels, Belgium
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Customer service needs some improvement”
3 of 5 stars Reviewed October 6, 2011 via mobile

Stayed here for a business trip for 1 night. First criticism is the signs around the hotel, as when you walk into the hotel it's not immediately obvious where the reception is. The receptionist then failed to indicate where the room actually was until asked, and again the lack of clear signs meant walking down a long corridor unclear if I was goinguyen in the right direction.

Restaurant was ok but not very good value for money, and the menu was only available in Dutch with the water unable to translate the dishes.

Recommends for an overnight but not for a longer stay

  • Stayed October 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • German first
  • Any
English first
Goes, The Netherlands
Top Contributor
82 reviews 82 reviews
82 hotel reviews
Reviews in 64 cities Reviews in 64 cities
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed June 10, 2010

Stayed here for just one night. Hotel is small (36 rooms), but still has a nice restaurant. Breakfast was not bad at all. Staff was friendly. Value is average.
Rooms are kind of small, but it was clean. Window in room can be opened from the inside.
Its also quiet and not far from the highway. No fridge, no safe in room, and no internet. Fitness center is in the middle of the hallway and not really separated, its roomy with space enough, there is also some possibility to do some other things like snooker, play chess, and
do some games in the nice garden which has nice views over the meadows. Location is not near the city center. But its very nice for hiking and biking right from the hotel. Fast Food is also close-by. No problems here.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 15, 2008

I went to the area on business and this hotel was recommended to me. It was a very pleasant stay. The staff are very helpful. They don't have their own shuttle, but when I rang them on arrival, they promptly got a taxi sent to the train station to pick me up.

The room was normal with a comfortable bed. It was very quiet. They didn't have a big exercise area, but did have some equipment available.

The restaurant is very good and appears to attract quite a few non-guests. I got the impression that restaurant and hotel are on equal footing, not one attached to the other.

Also available are a variety of conference facilities, but I didn't look into those in any detail.

The location is geared slightly towards people with cars, since it is about 20 minutes walk from town centre. And, obviously, cycling would be the most ideal form of transport locally.

I didn't see much of the area, but my one walk through Steenwijk was very pleasant. The town centre is very pretty.

I booked the hotel using their own website (http://www.bestwesternhiddingerberg.nl/) and got the mid-week deal, which turned out to be very cheap at 65 euros a night (including breakfast).

  • Liked — Excellent service and food
  • Stayed October 2008, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Hotel Hiddingerberg

Address: Woldmeenterand 15, 8332 JE Steenwijk, The Netherlands
Location: The Netherlands > Overijssel Province > Steenwijk
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Steenwijk
Hotel Class:3 star — BEST WESTERN Hotel Hiddingerberg 3*
Reservation Options:
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