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“Not luxury at all. ” 2 of 5 stars
Review of Van der Valk Hotel Hengelo

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Van der Valk Hotel Hengelo
4.0 of 5 Hotel   |   Bornsestraat 400, 7556 BN Hengelo, The Netherlands   |  
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€ 5 discount
Ranked #2 of 4 Hotels in Hengelo
Certificate of Excellence
New Plymouth, New Zealand
Level Contributor
201 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Not luxury at all. ”
2 of 5 stars Reviewed November 4, 2013 via mobile

I stayed here for a week for business. This hotel is average at best. They lead you to think it aj a luxury or premium hotel, but far from it.


Hotel:
Not impressed.
Not Luxury or Premium by any stretch of the imagination. I went the extra euros for the "luxury" room and is hate to see the non luxury room.

Cons:
-No Iron or Ironing board in the room
-No mini fridge.
-Towels are thin and abrasive
-No lotion or conditioner
-No facial tissues and abrasive TP
-No AC
-Uncomfortable beds and pillows
-Breakfast buffet is repetitive
-The amount of doors in this place is rediculous. Had to cross 9 with bags to get to room.
-shower feels like being sprayed by an elephant hose. Sloppy and inconsistent.
-room service obviously doesn't clean the showers as I had little mini shampoos and body wash bottles accumulated over an entire week.
-expensive. Paid twice what I could have paid just for the average gym.

Pros:
-Has an average at best gym, but it's one if the few places in the area that has a gym.
-Buffet is good, but gets old after two mornings. No variation.
-free wifi

Stayed November 2013, traveled on business
Helpful?
1 Thank SLH67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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187 reviews from our community

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Kuala Lumpur, Malaysia
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed October 31, 2013 via mobile

Room is huge, excellent and value for money. Location is not in town but distance is 20 minutes by taxi. Restaurant is great and provide a very good foods. Wifi connection is reasonable good. Suitable for couple and more relax stay.

  • Stayed October 2013
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank cytan1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biggar, United Kingdom
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 23, 2013 via mobile

We stayed here for 2 days whilst attending a wedding in Hengelo. This hotel was superb and much bigger than the picture shows! Staff were friendly and very helpful - giving us our room a good few hours before check in time. The room was large, well appointed with a lovely balcony and view of the gardens. Breakfast buffet is not to be missed ! Amazing service and choice. Bar prices were reasonable and the choice of sandwiches, snacks was good. Would recommend this hotel and will def stay again.

Stayed September 2013
Helpful?
Thank rho66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indore
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 8, 2013

The hotel is more like a resort. The rooms are excellent and very spacious. But the only thing is that you have to walk a lot and open too many doors before you reach your room. The breakfast is excellent with a lot of options. The room service is quick and responsive. The parking space available in hotel is very good.

Room Tip: Please ask for a room which is near to the reception.
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank anshul282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 25, 2013

Just a good hotel with almost everything you may need during business trips or getaway hangovers in the neighborhood of Hengelo, Almelo and Enschede. And with excellent bar and the restaurant on board.
Rooms are large and spacious, clean and generally comfortable - Dutch hotel quality is at the highest levels. Wi-fi is fast and unlimited - we had a video conf once when it was hardly raining outside preventing us from going outside. Breakfast is just good and the only thing prevents you from eating it all is self-suggestion that you should not be eating that much. Fitness is okay, however most joggers were outside (when it was not raining).
Evening time is pleasantly spent in the bar at the hotel.
Regarding the holidays - you surely need to have a solid reason for selecting the surroundings as your holiday destination, but if it happened, you may find that the weekend prices are worth paying at this hotel.
We did not choose the shuttle, but the taxi ride from Hengelo station is 12 euro per car.
Hopefully will visit this nice hotel more and more times.

Room Tip: Most rooms are located in the added buildings but that is not disturbing, you just need to find your...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Turist00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hengelo
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2013 via mobile

The highlight our time in this hotel is the service in the bar. The barman is friendly and attentive, plays a great selection of easy listening music, everything is clean and tidy, and above all he makes guests feel welcome to Twente. Meals are ok, just what you'd expect. It's the quality of the service that makes return visits worthwhile.

  • Stayed May 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bytheway2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Massachusetts
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2013

There is very little I can add to the good reviews in Tripadvisor. I have stayed in the van der Valk Hotel during 3 - 4 annual trips. My experience is very positive. I agree that the rooms are really excellent and clean. The restaurant offers a good breakfast and the place is perfect to invite your friends or business contacts to enjoy lunch or dinner. I will stay another 2 - 3 nights next year.
Indeed, the WiFI is less than perfect.

JLD

Room Tip: The most quiet rooms are on the second floor, away from the highway.
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Liberated1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Van der Valk Hotel Hengelo

Address: Bornsestraat 400, 7556 BN Hengelo, The Netherlands
Phone Number:
Location: The Netherlands > Overijssel Province > Hengelo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Hengelo
Price Range (Based on Average Rates):
Hotel Class:4 star — Van der Valk Hotel Hengelo 4*
Number of rooms: 203
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