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“great service in the bar” 4 of 5 stars
Review of Van der Valk Hotel Hengelo

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Van der Valk Hotel Hengelo
Bornsestraat 400, Hengelo 7556 BN, The Netherlands   |  
Hotel amenities
Ranked #2 of 4 hotels in Hengelo
Hengelo
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“great service in the bar”
4 of 5 stars Reviewed July 20, 2013 via mobile

The highlight our time in this hotel is the service in the bar. The barman is friendly and attentive, plays a great selection of easy listening music, everything is clean and tidy, and above all he makes guests feel welcome to Twente. Meals are ok, just what you'd expect. It's the quality of the service that makes return visits worthwhile.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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79 people have reviewed this hotel

Traveler rating
    28
    37
    10
    2
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Any
English first
Lexington, Massachusetts
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2013

There is very little I can add to the good reviews in Tripadvisor. I have stayed in the van der Valk Hotel during 3 - 4 annual trips. My experience is very positive. I agree that the rooms are really excellent and clean. The restaurant offers a good breakfast and the place is perfect to invite your friends or business contacts to enjoy lunch or dinner. I will stay another 2 - 3 nights next year.
Indeed, the WiFI is less than perfect.

JLD

Room Tip: The most quiet rooms are on the second floor, away from the highway.
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 26, 2013

As with all hotels from this chain you know what you get: Big and nice rooms together with great breakfast offer and if you don't want to go out and eat dinner there is an above average menu to choose from. And it's priced OK.
This Hengelo facility is not different, it's good. The only thing I miss in general is a bit personality...both from staff and the hotel as such.

Stayed May 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint-Petersburg,Russia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 4, 2013

It's a good hotel. Clean, spacious rooms,bathroom. Very good breakfast. Good as well for lunch and dinner (reccomend to try special Dunkel beer - double and/or tripple). Huge free parking.
As a minus - located near motorway,so better ask for the room looking the yard.
Reception is attentive. But, they grab a deposit of 200 euro per day in advance with ccard!
Limited internet accees (2 hrs only free,relativly slow)
I reccomend this hotel for business travelers.

Room Tip: ask for the room overlooking the yard, not the motorway
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam, The Netherlands
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 12, 2013

We have stayed here more than 15 times (!), 1-2 nights because of visits to our family in that area. Rooms are spacious and very good for the rate. If you like the area ('Twente') for relaxing and visiting (for shopping) the town of Enschede (10-15 minutes by car) or enjoying a green surrounding, woods and small hills: stay here and make some trips. It is not really close to shops, but now close to Ikea and those kind of stores. Breakfast and dinner are good. There is always enough and friendly staff in the restaurant. Bar has a good atmosphere and can be very nice if there are some more people for a aperitifs.

Room Tip: Ask for a quiet room, that is 'at the back'.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 19, 2012

Overall this hotel is reasonable but leaves much room for improvment.

Highs:
Restaurant / Bar food is exceptional as well as the staff running the show
Big/Clean Rooms
Spacious bathroom with separate shower/bath
Flat Screen TV
Good size but usable gym

Lows:
No temperature control
No mini-fridge (outside vending machines only)
Noise does travel throughout the hotel
Internet is only complimentary for 120 minutes
Potentially long walks back and forth to the room, the hotel is extremely large
Location is next to the highway, which makes it noisy for traffic and increases commute time to the centre which takes approx 10-15 minutes by car

If staying on business or for a couple of days this isn't a bad choice, however if you can stay in the centre it's probably a better bet for shoppers/nightlife.

Room Tip: Ask specifically for a room not on the same side as the highway to reduce noise and if you're no...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Acre, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 16, 2012

Have stayed several times here, and always found the rooms to be a good size, clean and comfortable. Staff are friendly and the breakfast very good indeed. The small bar offers a reasonable choice of meals at fair prices.
The hotel is let down by not having a fridge in the room and no air con. I noted during my last stay that there was a kettle and tea/coffee, though apparantly I had been upgraded to a better room.
The hotel offers free wi-fi for 2 hours per day, and signal strength is not great, I always fail to understand why hotels at this level charge for internet. Apart from this I would recommend the hotel and it is by far the best I have stayed at in this location

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Van der Valk Hotel Hengelo

Address: Bornsestraat 400, Hengelo 7556 BN, The Netherlands
Location: The Netherlands > Overijssel Province > Hengelo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Hengelo
Price Range (Based on Average Rates): $$
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