The Hotel "Landgoed Duin- en Kruidberg" is located on the brink of the national park Kennemerland, this location makes the hotel to a silent place in this bustling and stressful time. Just 5 to 10 minutes by foot you can reach the station "Santpoort-Noord" whereby a fast connection to cities for example Amsterdam, Haarlem or Alkmaar is given. While you arrive with car there were no problems if you have notice that you can drive over the above named station.
Should you decide to go by train for a day trip it's recommendable to change the amount for the train in coins because the ticket machine doesn't accept Visa, Amex or notes. A trip by train to Amsterdam cost 5 Euros that’s definitive cheaper than parking in Amsterdam. A day in a car park could cost you 35 Euros and more.
The reception and their service were without fail. The women and men who worked there in the time of my stay were friendly, kindly and courteous.
At the arrival they gave us the right information’s, showed us the room and told us something about the hotel and the areas (sports, breakfast, etc.). You feel welcome with a team on the reception like this.
The bike rental worked well even we had a problem with the height of a bike the reception react immediately. The same immediately service with problems with the room service. The reception team earned a special thanks to make a stay like you want it.
Gym and Sauna
The gym is not very large but comprised all gym equipment you need for an effective workout. The low light is enough for training thought you don't want to stay there longer as you need. I missed at my visits germicides to clean the equipment after usage.
The sauna is appealing designed even the light concept is more low light than to feel comfortable. What the sauna round should not stop! In the sauna and gym area you find towels, products of body care, two showers and toilets and the cleanness is given! The practical in this area are the locker rooms and this is not always standard in hotel of this level but the locker room (men) were not that clean i expected it smells obtrusive and not really fresh.
For someone who wants to make the daily exercises is it enough. The care of the locker room and more love for this would be nice. A little bit more cleanness and love and a better room arrangement would make this offer more attractive!
The rooms are comfortable and large even the standard room which I booked was larger than I expected it. 4 seating’s, large luggage storage and comfortable beds.
The lighting was really dark, I work in the lighting branch and I know a concept of lighting like in the public areas of the “Lounge Bar” or the breakfast room would be a little bit better for the guest. The room was dark so I needed to put the light on in the middle of the day. One or two room lights that are plain could solve this problem.
The room service (daily cleaning) was not really good also we had a mark on the wall and the curtains were dirty and perforated.
In 4 days the room service never had hoover the floor or made the beds as well at the arrive.
Also I missed new shower gel after usage. That all can happen but I guess I have to recheck this hotel to rate this hotel new and have a look if this mistakes happen again or the service on the room will be better.
The cleanness is the only point to subtract in refers to the room.
The bathroom is large and you miss no products of care but unfortunately the bathroom had the best times. Some places especially in the shower could be much better. The rubber-joint of the door should be changed. The floor of the shower have chalk marks. The separate toilette is well especially you travel not alone here was everything well clean and the bathroom.
The balconies in the new building, where I was located would not be good looked after. The ashtray was crowded. Cobwebs and death bugs were laying around on the floor and walls. That I can't accept 100% cleanness on a balcony which is so near located to a national park is sure but I could accept ground cleanness. However the balcony had something good smokers don't have to walk the far way to the garden or the entree to smoke and would be the balcony passably clean you could dry your clothes from the beach here.
Good idea but the realization of upkeep is in short supply.
The outdoor area of the hotel is spacious and welcoming designed. there are many place to stay or play soccer or volleyball. In the garden/park are different figures and a direct entrance to the national park. The levels of the patio invite you to have a lunch at the Brasserie DENK or/and have a dinner at the "Vrienden van Jacob" and enjoy this place with the lake and the old venerably building. The new building is hidden build that means that nothing bother the view of the old location.
In the front area of the hotel are enough parking lots for the guests of the hotel and the guests of the restaurant and brasserie as well as for bikes (bicycles). In summer offers the parking always a shady parking lot for your car.
The responsible personal cogitate about this area well and worked effective and efficient to make the ideas well in reality.
A place where you gladly come back and enjoying the silence and nature again and again...
For a standard hotel in this level certainly a good result. The Landgoed Duin en Kruidberg set the own level high with the culinary facilities which are not fully achieve in the hotel area.
Few little points are sometimes tips the scale. Exactly the details in the bathroom and the room and balcony care were not enough why a better rating isn’t possible.
Guests who stay overnight there should be mobile or should be up to dinning in the hotel for culinary comparable restaurants are located in Overveen, Haarlem or Bloemendale. For business canvasser, family with older children or couples is this a good hotel especially in the summer because the ways to the “top destinations” are costly in terms of time and you can explore the national park best. As well in other periods of the year is a lot arranged. For example you can make a day off in the spa and wellness facility “Sauna-Thermen Ridderrode” in Santpoort Zuid. Who just want to escape the daily grind is at the Landgoed Duin en Kruidberg right. Relaxing and resting as well as good meals are on items of the daily agenda.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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First of all I would like tot thank you for posting your review. This sets us to improve the service and facilities of Duin & Kruidberg Country Estate. We hope to welcome you again at Duin & Kruidberg Country Estate.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.