The hotel has a genuine problem with smells. the shared areas smell musty, stale and of tobacco. The first room we were shown was minuscule and painted dark purple throughout which accentuated the feeling of claustrophobia. The bedspread as stained in three places. The paint was 'bubbling' over damp plaster in one area of the room and falling to the carpet in flakes. The room smelled musty. We had booked a 'deluxe' room and so went back to reception to enquire - sure that there had been an error. The receptionist was kind and polite but told us that all of their rooms are 'deluxe' - and that they have no standard rooms! We were eventually given a family room (larger with a separate single bed). It was located over the car park and kitchen and was noisy throughout the night. The beautiful castle shown in the website and advertisements is not the hotel itself at all but the restaurant only. It is located a short walk away down the road. We asked for a table but, to cap it all, we were told that the restaurant was full and were turned away ....We were obliged to take the car to another hotel for dinner....We only got to see the Castle from the road the next day. We had driven a long way to get to the hotel and frankly regretted the trip. We would have been better at home.
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- Also Known As:
- Brughof Hotel Kerkrade
- Hotel Brughof Kerkrade, Limburg, The Netherlands