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“not connected” 3 of 5 stars
Review of Sandton Hotel Paal 8 aan Zee

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Sandton Hotel Paal 8 aan Zee
4.0 of 5 Hotel   |   Badweg 4, West-Terschelling, Terschelling 8881 HB, The Netherlands   |  
Hotel amenities
amsterdam
Top Contributor
60 reviews 60 reviews
34 hotel reviews
Reviews in 33 cities Reviews in 33 cities
42 helpful votes 42 helpful votes
“not connected”
3 of 5 stars Reviewed June 25, 2013

the location is great, typical Dutch sea and dunes scenery,an endless beach, excellent rental bikes and a nice beach cafe down on the beach. The hotel is big for Dutch standards, it has a somewhat Cape Cod feeling. Rooms are spacious, beds are typically Dutch, no king size, no queens, but small and narrow beds. However sleeping is a joy when you have a room on the sea side and you can leave the wind and the sound of the waves in.
Bathroom is all right, separate shower, rather big bath and there is a lot of place to put your stuff. The balcony is small with a too high wall that takes your view on the sea away when you sit.
Breakfast offers you Frisian sugar bread and everything you find on a Dutch breakfast table, including ham/eggs/cheese/, as well as the famous island made cranberry juice.
So far so good, but....then there is the nuisance of the internet connection; it is not there.
it is a general problem on the ' whole' island but this hotel which is the best around should be able to do something about it. Staff shows the typical ' I can' t help it, so find yourself a solution' attitude, client care is a development point, but apparently this is the standard way the people from the North of Holland deal with you (and each other). That's a pity for this otherwise nice hotel. Price/quality is just about all right. Recommendation to the hotel: Fix the internet problem!

Room Tip: book a room with sea view
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NielsSmit, General Manager at Sandton Hotel Paal 8 aan Zee, responded to this review, June 27, 2013
Dear sir,
Thank you for your review. During the last week we have had many complaints about the internet we normally have not received. We have asked the provider of the WiFi at Sandton Paal 8 Hotel aan Zee to investigate what is the problem and to find a solution for the problem. It appaers to be the problem during times that a lot of guest want to use the WiFi (during the morning at breakfasttime and in the evening).
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59 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
haarlem
Top Contributor
85 reviews 85 reviews
73 hotel reviews
Reviews in 78 cities Reviews in 78 cities
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed June 10, 2013

Stayed in a family apartment for 4 with sea view for a long weekend.
The hotel is undoubtedly situated in a unique position.The apartment is large,2 bedrooms on the 2nd floor, a large living room on the 3rd floor with 2 small balconies each with 3 chairs(?). You have to hold the door open with a chair.
The living room has been furnished without any fantasy, but the view is great.
"4 stars and they deserve every", is what a customer on TA wrote. Well...stains in a chair, side table and a ceiling lamp chipped.Carpet not clean, dogs are allowed !The bathroom a bit tight for 4, but there is an extra shower upstairs. The shower curtain in the bath not clean!!! Enough towels,etc. Bedrooms very standard, beds okay, pillows could be renewed, bedroom curtain not clean, a very small wardrobe of which 1 door cannot be opened ,since the bedside table is next to it. And worst of all NOISY. Very thin walls. We had a family with noisy children and a barking dog next door and were quite upset. Reception offered us an apartment above the entrance, no sea view, but we saw lots of children there as well.
No AC not needed this summer, but bedroom no 2 only has a vent, no window you can open.
Swimming pool very small and when we tried to go for a swim, it was swarmed with children with inflatables in the water, so no chance of swimming. Sauna okay, but only a few chairs to relax on in the pool area and taken by the parents,the hotel obviously caters for(grand) parents with young children in the weekends.
One lift, also for staff with trolleys in the morning!
The food in the restaurant ok.
Breakfast good, a wide choice.
Some staff friendly, most very uninterested. Reception closes at 10 pm, and so does the bar.

We spent our honeymoon at this hotel, 40 years ago, when it was still a friendly, simple place.
We returned to that place to celebrate our anniversary and had hoped for" a unique experience", the Sandton's slogan,but it was a disappointment.
We will not return. And by the way, the reception knew it was our 40th anniversary and that we had come especially to this hotel because of that. A card, or something in the apartment would have been something a true 4star hotel would have understood.

Room Tip: If not necessary avoid the weekend!
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NielsSmit, General Manager at Sandton Hotel Paal 8 aan Zee, responded to this review, June 27, 2013
Dear Mr Haro,
Thank you for your review and we apologize for the inconvienences during your stay at Sandton Paal 8 Hotel aan Zee. With your responds, we can update our hotelservices and prove to you that we are a hotel for all guests; from the families to singles and couples.
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The Hague, The Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 7, 2013

A wonderful place to visit at the Wadden Island Terschelling in The Netherlands, A four star hotel which deserve every star. For people who aren't looking for the busy and classical tourist industry. The hotel and the restaurant have both high standards. If you love the sea and the dunes it's an ideal place to stay. Surrounded by mainly nature. For you mobility a bike is highly recommended and you will have a very good time.
It's a very price worthy place.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NielsSmit, General Manager at Sandton Hotel Paal 8 aan Zee, responded to this review, May 10, 2013
Dear Mr Kok,
Thank you for your wonderfull review regarding your stay at Sandton Paal 8 Hotel aan Zee last weekend. We hope to welcome you back in the near future at our hotel on Terschelling.
Best regards, Niels Smit
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berlaar
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 26, 2013

we stayed 2 nights in the hotel paal 8 and we were very content. It's only a short walk to the beach. The staff is very friendly and breakfast is in buffet and the choise is great! There is also welness in the hotel. The rooms are very spacious and the beds comfortables. We would recommand this hotel!

Room Tip: there are rooms available with sea vieuw
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NielsSmit, General Manager at Sandton Hotel Paal 8 aan Zee, responded to this review, March 28, 2013
Dear Ria, thank you for your great review on Tripadvisor regarding your stay at Sandton Paal 8 Hotel aan Zee. It is always nice to read the experiences of guests. We hope to welcome you soon back at our hotel. Best regards, on behalf of all staffmembers, Niels Smit
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Limburg
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 25, 2013

We've stayed 4 days in a junior suite. We've had a wonderful stay. The suite had 2 floors. On the first floor a bathroom and 2 bedrooms, on the second floor a giant livingroom, kitchen with dishwasher and another bathroom. The beds were lovely. The breakfast was excellent and the staff was very friendly. The hotel is situated at a 5 mins. walk from the beach, since the beach is very broad at this end of the island.
From our suite we could see the sea on 2 sides (2 balconies). At our time of stay (May) the weather wasn't great, so it was lovely we could take a dip in the indoor swimming pool to compensate the fact that we weren't able to take a swim in the sea.Towels were provided by the hotel! We would recommend this hotel to everybody. We didn't have any pets with us, but the hotel allows pets. At the entrance there are a few bowls with fresh water for dogs.
We've had a wonderful stay at the Sandton Paal 8 hotel.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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NielsSmit, General Manager at Sandton Hotel Paal 8 aan Zee, responded to this review, February 27, 2013
Dear Cmoony,
Thank you for your nice comments and review on Tripadvisor regarding your stay in May 2012.
We hope to welcome you again this year at Sandton Paal 8 Hotel aan Zee.
Best regards,
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London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 13, 2012 via mobile

We really like this place, it's modern architecture is very pleasing amidst the sand dimes. However, it is true that the seafront facing rooms are without much sun on the balconies whereas the island facing rooms will get the best of the sun : you can't have it all.

The practices
we took room 106 with a nice sea view for 280euros for 2 nights It consists of a nice living area, bathroom, toilet room, bedroom & fair size balcony. The bathroom is clean & has both a bath and shower with separate toilet room. Typical of the Dutch our bed consists of two singles pushed together with separate duvets.

The restaurant is nice, but a little pricey with an average of 20euros for a main. We were unable to eat anywhere else on arrival as apparently kitchens close around 8pm this time of year for the beach restaurants.

The good bits:
Wifi heaven. Sea view. The balcony. Large windows. BBC world service on TV, bike hire and breakfast (soft boiled eggs).

Top tip
Make your lunch sandwiches using the breakfast buffet of cheeses nice meats.

Don't be afraid to hitch a ride back to the hotel if you find yourself walking in the rain.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lauchringen, Germany
Top Contributor
59 reviews 59 reviews
40 hotel reviews
Reviews in 43 cities Reviews in 43 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 14, 2012

We spent three nights at this hotel and there was just one complaint to make: The menu of the restaurant never changes, is relatively limited and does not take into account local specialities. The meals it offers are ok, but nothing to write home about. The service could certainly be better. It is quite slow and not very friendly. This is somewhat sad, because due to its location, there are no restaurants in the vicinity.

But everything else is great: The location right in the dunes and just steps from a wide, white and seemingly endless beach is just perfect. You are surrounded by nature. The beach and a practically unlimited number of hiking or biking trails that start directly at the hotel offer you many possibilities to explore the beautiful island of Terschelling. (The hotel rents bicycles and sells good maps for hiking and biking.) Moreover, the rooms are spacious, comfortable and clean. All of them offer balconies (or terraces). (A minor problem was the air-conditioning which cannot be turned off or changed individually. The hotel knows which room temperature is good for you! Also, the noise is a bit disturbing at night at an otherwise quiet place.)

A nice indoor pool and a sauna are found in the basement of the hotel.

We found it quite helpful to take the car over to the island, but it is not really necessary, because public transport is quite good and there is a bus directly connecting the ferry to the hotel (and vice-versa).

Be careful when selecting your room: Only the upper floor offers 'true' seaview rooms. Moreover, if you go for 'seaview' you have a wonderful view, but very little sun, as these rooms are facing north. Nevertheless, this is probably one of the most beautiful places (not only) on Terschelling, if you want to be close to nature.

Room Tip: Sea view means facing north = not much sunshine, but wonderful view.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sandton Hotel Paal 8 aan Zee

Also Known As:
Sandton Hotel Paal 8 Aan Zee Terschelling, The Netherlands - West-Terschelling
Address: Badweg 4, West-Terschelling, Terschelling 8881 HB, The Netherlands
Location: The Netherlands > Friesland Province > Terschelling > West-Terschelling
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 6 hotels in West-Terschelling
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandton Hotel Paal 8 aan Zee 4*
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