Have just returned from holiday, stayed at the Albir Playa.
This is a comfortable 4 Star Hotel, with good facilities.
The accommodation is very good, the rooms and bathrooms are spacious and well maintained, the housekeeping staff are absolutely excellent, hence the high cleaning standard throughout the Hotel, maintenance staff also very efficient.
The public areas including the pool are lovely, very relaxing.
The restaurant is very well laid out, seems to be a problem with the temperature of the food, which definitely could be hotter, but large selection and very well presented.
The staff in general are good, possibly the Reception staff are not the most friendly approachable people, some room for improvement there,
As a caution, BEWARE OF THIEVES IN THIS AREA
On arrival at the Albir Playa, we got off the bus and were busy taking our luggage into the Hotel, I walked into the revolving door carrying two suitcases, my wife got into the pod behind me, a man and a woman who had walked up really close to her got into the pod with her, they then attempted to rob her by trying to open her shoulder bag, she realised what was going on and challenged the woman, who then started to apologise
(hands in the air, nothing to do with me gesture!).
My wife exited the revolving door into the Hotel foyer, the thieves then entered separately, pretending they did not know each other, walked round the reception centerpiece and straight back out through the front doors,
We only let these people go because nothing was stolen.
We reported the incident immediately to the Receptionist, who assured us there was C.C.T.V. throughout, I asked that the footage be reviewed and for the Manager to contact me,
She explained that as it was Sunday, the Manager was not on duty, I requested the he see me as soon as he returned there was no response at all from the management.
I eventually found him some 4 days later and discussed the attempted theft, quite frankly if the hotel manager cannot respond to a request from their guest then what would be their overall purpose, as no guests............. no hotel!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for trusting in Albir Playa Hotel for your holidays. We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day.
Thank you very much again,
We hope to see you soon,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.