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“could be better.” 1 of 5 stars
Review of Elite Sun Beach

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Elite Sun Beach
3.0 of 5 Condominium   |   Avenida del Puerto 3, 03140 Guardamar del Segura, Spain   |  
Hotel amenities
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48 reviews from our community

Traveler rating
    8
    19
    10
    5
    6
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Madrid, Spain
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 19, 2012

We arrived and our room wasn't ready. They don't check in new guests until after 3 pm, so after 3 pm, there is a huge line to check in. This can take upwards of 2 hours. You essentially lose your first day. The beach is not really walking distance (especially in the summer heat), so there is no advantage there. The staff messed up our reservation. We were to have a two bedroom apartment, but we only received a one bedroom. We were told that a two bedroom would be available on the 4th night of our 5 night stay and the clerk assured us that he would personally take care of this. He never did. This meant 5 nights of bad sleep. We ordered extra pillows so we could turn the futon into a bed. The 1st request came at 5 pm; the 2nd at 10:30 pm; the 3rd at 11:00 pm (when everyone was ready for bed); the pillow arrived just after midnight. The restaurant was adequate, but the waiters seem to forget us. Often, our plates were served to customers who arrived after us (as they had a more competent waiter). Our food would come cold. The quality of the food was adequate, though there was very little selection and everything came with fries. Unfortunately, any decent restaurant was quite far from the resort and that would mean taxi if we wanted to have a few drinks. The pool was nice, though there was a shortage of sun loungers. If you want to watch tv, it's a 20 euro deposit for the remote. The elevators are not coordinated, so you often waited forever for one (housekeeping often monopolised the other), and when you did get on, you would invariably stop at every floor as people would have pushed the call button, then deserted out of frustration. The showers flooded that bathrooms. I really wouldn't recommend this place unless you were desperate to stay in the same town as a beach.

Room Tip: If you get a room on the first floor above the lobby, you might be able to tap into the free wifi fr...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 11, 2011

We stayed at the Elite Sun Beach for 6 nights in Sept 2011. it is split into 2 blocks, Sunbeach 1 & 2. It is a beautiful complex with friendly & helpful staff. The rooms were very spacious and tastefully decorated with fridge freezer, hob, microwave 7 toaster in the kitchenette area (not that we used them as we ate out). There was no maid service and we only had 3 towels between us for the week which I had to swill through & dry on the balcony, so it would be a good idea to take spare towels with you. The hotel is situated about a 10 minute walk from the town centre and a 20 minute walk to the beach which didn't bother us as there was only the 2 of us but I would not have liked the walk had I had children with me. A lot of guests at the hotel had cars so it wasn't too much of a problem. There is a beautiful pool area with a children's section and there is a lifeguard on duty until the last guest leaves the pool. There is also a bar area by the pool and a small children's play area. Overall we had a fantastic holiday and would definitely consider going back.

Room Tip: Block 1 has the sun on the balcony all afternoon.
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 8, 2011

We have just returned from a week's stay here. We booked it as a last minute holiday just the day before flying out so we didnt really look into the hotel and area before going. In the hotel description it stated that there was a kids club but on arrival we were told that it was shut down. It turned out that there was also a restaurant and a spa & fitness centre (these werent in the description) but they were also shut down. The pool is not huge but was fine for us because the place was so quiet - some days we were the only ones in there! There were also plenty of sunbeds and parasols. The pool closed 3pm - 4pm everyday which was annoying - it was obviously for the lifeguard to have his lunch break and so not sure if they would have done this if it had been busier. The apartments are a few years old now but we were very pleased with ours - very clean and modern, and plenty of space for the three of us (we have a four year old). It was a self-catering apartment and so would have expected a few more plates/glasses and pans & there was no kettle so take your own if you need one! There was meant to be free wi-fi in the reception area but I only managed to get online on two days out of the seven days we were there. When I asked the man on reception (who we assumed to be the manager) for help with the wi-fi he wasnt helpful at all - he said his internet was working so didnt know why mine wasnt!! The bar outside by the pool was always very quiet. Would not recommend eating there though because we tried it one day - we asked for hotdogs and were given cold frankfurters in a hotdog bread roll (when I asked for it to be heated up the bartender looked at me funny, then stuck it in the oven to warm up - still came out barely warm & so we gave up at that point!).
The surrounding area is quite disappointing - the hotel is located quite close to the motorway although we werent bothered by this as it was far enough away not to be disturbed by any noise. There are other apartment blocks nearby, but also several shells of apartments - there was no building work going on and it just looked like they had been started then abandoned when their money ran out!
There is a supermarket just 5 mins down the road which is very good and had everything that we needed. It is about 10-15 mins walk into the town and 25-30 mins walk to the beach (through the town) - we did this several times and although my partner doesnt like walking he was fine with it! We took a taxi down to the beach one day and it cost €6. The beach is lovely - you can hire two sun loungers and a parasol for €10/day which is expensive but as we only went a couple of times it was fine. There are plenty of cafe's and restaurants along the front serving a variety of food.

Overall we enjoyed our holiday and would definitely like to return to Guardamar. We would return to the Sunbeach if all facilities were available and the price was right!

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Elite Sun Beach

Address: Avenida del Puerto 3, 03140 Guardamar del Segura, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Guardamar del Segura
Amenities:
Bar / Lounge Beach Free Parking Children Activities ( Kid / Family Friendly ) Swimming Pool
Hotel Style:
Ranked #3 of 7 Specialty Lodging in Guardamar del Segura
Price Range (Based on Average Rates): $
Hotel Class:3 star — Elite Sun Beach 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Elite Sun Beach Guardamar Del Segura, Spain - Alicante Province

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