We arrived and our room wasn't ready. They don't check in new guests until after 3 pm, so after 3 pm, there is a huge line to check in. This can take upwards of 2 hours. You essentially lose your first day. The beach is not really walking distance (especially in the summer heat), so there is no advantage there. The staff messed up our reservation. We were to have a two bedroom apartment, but we only received a one bedroom. We were told that a two bedroom would be available on the 4th night of our 5 night stay and the clerk assured us that he would personally take care of this. He never did. This meant 5 nights of bad sleep. We ordered extra pillows so we could turn the futon into a bed. The 1st request came at 5 pm; the 2nd at 10:30 pm; the 3rd at 11:00 pm (when everyone was ready for bed); the pillow arrived just after midnight. The restaurant was adequate, but the waiters seem to forget us. Often, our plates were served to customers who arrived after us (as they had a more competent waiter). Our food would come cold. The quality of the food was adequate, though there was very little selection and everything came with fries. Unfortunately, any decent restaurant was quite far from the resort and that would mean taxi if we wanted to have a few drinks. The pool was nice, though there was a shortage of sun loungers. If you want to watch tv, it's a 20 euro deposit for the remote. The elevators are not coordinated, so you often waited forever for one (housekeeping often monopolised the other), and when you did get on, you would invariably stop at every floor as people would have pushed the call button, then deserted out of frustration. The showers flooded that bathrooms. I really wouldn't recommend this place unless you were desperate to stay in the same town as a beach.
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- Also Known As:
- Elite Sun Beach Guardamar Del Segura, Spain - Alicante Province