We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“WAS NOT FOR US .” 3 of 5 stars
Review of H TOP Caleta Palace

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added H TOP Caleta Palace to your Saves list
H TOP Caleta Palace
3.0 of 5 Hotel   |   Avenue Cavall Bernat 122, 17250 Platja d'Aro, Spain   |  
Hotel amenities
Ranked #18 of 33 Hotels in Platja d'Aro
Taunton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“WAS NOT FOR US .”
3 of 5 stars Reviewed June 7, 2013

found the lifts slow. dinning room to small .it was grab a table and don't move .we went full board but was very disappointed when you don't get a drink with your meal .was paying 1.40 for a coffee which was not very nice .( So take a travel kettle with you .)Do know it was only May but we where very disappointed in the hotel .was told it was a fab place but wouldn't give it a 4 star.
The indoor fitness centre was a joke along with the in door pool . You found the sun was only in one spot out side by the main pool and every one was there .
the walls thin could one day here every word they where saying next door to us .we did think it was not on.

Room Tip: take a travel kettle .we where on 7th floor but lift was so slow as only 4 people in them at one tim...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

618 reviews from our community

Traveler rating
    70
    203
    147
    96
    102
See reviews for
278
193
6
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Crewe, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 2, 2013 via mobile

We stayed for only three nights out of a 7 night break.we got refund for 4 nights and booked else where.the hotel is in great location on beach and had great sea views from room.but thats it the food was horrible and totally inedible.we ate cheese and bread whilst we were there.the bread rolls were stale and you could only have margarine.the meat served was full of bones and had never seen meat like it .we did meet lovely people elaine eileen and dan and helen also lorna and phil and we had a good laugh.dont waste your money go else where

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed here all inclusive with friends at the end of April. Hotel was really nice, the food was plentiful. I agree the dining room was very squished and I can imagine in high season this being awful, but overall I can't fault the hotel and would definitely go again.

Room Tip: Ask for a sea view as the view was fantastic
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
weston super mare
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 24, 2013

My wife and I stayed here for 9 nights all-inclusive at the end of April 2013.The hotel exceeded our expectations with a nice ,spacious and clean room.Food was plentiful,with around 12 hot dishes at lunch and dinner and of a good quality.The freshly cooked fish was of a very high standard.The downsides were that apart from the conservatory area the restaurant was like a school dining room and very cramped with a rather stupid system of having to stand in line for drinks and water.The bar area was of good size,drinks were plentiful and all the staff were very pleasant.Outside the grounds were nice with plenty of places to sit or sunbathe and the hotel had steps onto a shingly beach.

Room Tip: higher floors are better but no sun in afternoon in seaview rooms.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stoke on trent
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 22, 2013

We have just returned from a weeks stay at this hotel as a family group of seven. The hotel is lovely and clean. The food is lovely with lots of choice at each meal. We stayed All Inclusive and everything was spot on. The rooms were really nice and cleaned every day. The only downside about the place is the beach. It is so gritty it hurts your feet to walk on it and there is no chance of making a sand pie or castle. Very disappointing for my little grandson. The weather was lovely for only four days of our stay and on speaking to staff this seems pretty general for the weeks before. There were always plenty of sunbeds around the pool as the hotel manly seems to cater for spanish people....who dont seem to want to sunbathe!! The hotel is not far from lots of shops and restaurants and the prom is lovely for a morning or evening stroll.All in all a great holiday but I would suggest going a little later in the year to give it time to warm up a bit.

Room Tip: My sister had sea view which was very nice but didn't seem to get much sun. We had a view over t...
See more room tips
  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 21, 2013 via mobile

We went on a fairly last minute break as we were so sick on our weather! Very pleasantly surprised at hotel, after reading a few moans on here was expecting the worst but found it to be a very nice hotel, very clean, our room smelt of bleach when we got here so they do a thorough job!
Food is ok, a big repetitive but plenty of it, they could crisp the bacon up a bit though! All the staff in the restaurant were very pleasant. I think there could be a bit more choice for non meat eaters , but lovely to have lots of very fresh fish, very nicely cooked. my other half was delighted at the dessert table, different coloured 'mush' as we called the various desserts! Not sure how to describe the not quite blancmange/mousse on offer! Everything is presented beautifully , and lovely linen on the tables, however watch out for dirty coffee cups!
The only disappointment really was the bar, at previous all inclusive hotels there were always cocktails on offer, here there was only one cocktail a day, but as we are not huge drinkers we mainly stuck to wine and soft drinks.
The snack bar was ok, although a few buns for the burgers on offer wouldn't go amiss
The pool area is beautiful, plenty of loungers, although we were there very early in the season, and it's lovely being so close
to he beach. The views are quite stunning, with lovely walks around the coastline to beautiful coves. The sea was too chilly for a swim but we braved a paddle!
The town itself is lovely, very few 'tack shops' and some very nice shops, and lovely restaurants, we did eat out one night at ' levant' which we can highly recommend, we had the 18.50 Menu, excellent value, and lovely food.
It's a lovely beach with a nice promenade, with a few lovely sculptures on the way, the boy with a boat is charming.
we walked along to the Marina one day , in search if a Supermarket we'd looked up on Google, as I wanted to take a few foodie bits home, but it had been demolished and very posh waterside apartments were in its place .
I think if you were self catering in the area you'd need a car as there are only quite small supermarkets in the town.We realised too late the hotel actually provided packed lunches on request! Which would have been nice when we went to the beach.
We did say if we go back here that we wouldn't get a taxi transfer as it was expensive for such a short journey (30mins) but hire a car so we could explore.
It seems to be a very nice safe place to walk around, even at night, but I imagine it must get much busier in high season.
we would definitely go back the hotel and the town itself, we were very impressed at how very well kept the surroundings are.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 13, 2013

My wife and I have been to the Calleta Palace twice and are looking to book again for August. The hotel is basic but very clean and both times we have had rooms with fantastic sea views.We did have one night in one of the apartments next to the pool on our second visit as our room wasn't available. We were moved the next day at our request as the apartment was damp and smelt musty so I would avoid choosing this option when booking.
The food is good and we always found something we liked to eat. Most days there were proper english type sausages for breakfast. ( you might have to look for them as they were not on the buffet but where the chef was cooking eggs).
We go all inclusive as it is such a bargain. The drinks are good quality and plentiful including a Cava type sparkling wine which is very good (available at breakfast as well should the fancy a Bucks Fizz!) and the Spanish Brandy they serve is excellent.
The Pool is unheated so not for us as we like bath temperature water! but is kept clean.
The beach is right on the doorstep of the hotel and has clean sand but the water gets deep very quickly so be aware if you have young children.
One of the plus points for us is the town of Platja du Aro which is a pleasant 10 minute stroll away.It is not full of shops selling tourist tat but has some very good upmarket shops and boutiques and excellent restaurants. Our favourite is Llevant on the main street. The set menu is great value, 19 euros for a huge bowl of mussels, whole sea bass with vegetables, sweet and coffee plus a litre of San Gria. The place is always busy and we have spent several long enjoyable lunch times sat outside eating, drinking and watching the world go by.
All in all for the price we have paid on both occasions I really can't fault the holidays we have had at the Calleta Palace.The staff are friendly and helpful if you are polite and courteous to them. Bad mannered guests get what they deserve in my opinion!

Room Tip: Avoid the apartments, very damp and musty
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to H TOP Caleta Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about H TOP Caleta Palace

Address: Avenue Cavall Bernat 122, 17250 Platja d'Aro, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Platja d'Aro
Amenities:
Bar / Lounge Beach Free Breakfast Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#11 On the Beach Hotel in Platja d'Aro
Price Range (Based on Average Rates): $
Hotel Class:3 star — H TOP Caleta Palace 3*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Despegar.com, Priceline, Travelocity, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your H TOP Caleta Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Caleta Palace Hotel Platja d`Aro
Caleta Palace Platja d Aro
H TOP Caleta Palace Costa Brava/Platja D'Aro, Spain

Owners: What's your side of the story?

If you own or manage H TOP Caleta Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.