We went for a week's winter sun break. Some of the reviews on this site gave us cause for concern, but we need not have worried. The check in was not perfect but as many things need to be paid for at check in that causes delays with much manual process eg. Room safe costs 17 euros per week. We paid for sea view room upgrade and were on the fourth floor, room 415. Good views out over the sea and a nice big sheltered balcony. A few small housekeeping issues but dealt with quickly. Loads of space and a lovely comfortable bed. Food was very good indeed in the main restaurant. Never too busy. The a la carte we liked in terms of ambience but much of the food was a disappointment there. Maybe we were unlucky. The poolside bar was excellent. Service throughout is excellent and the staff collectively seem very happy and work as a team. We did all inclusive and this was the best decision for us. A superb selection of quality drinks and unlimited with brilliant replenishment service. The reps, Leigh and Jenny, were of little value although in attendance regularly. Entertainment was ok and as we were only there for a week, quite acceptable. Location was good and facilities for those with limited mobility are excellent as we noted from the large number of people with limited mobility staying at the hotel. Everyone was made to feel included and welcome. Table service at both the pool and piano bar and drinks n the restaurant are served except at breakfast. There are no self service pumps for drinks except juice at breakfast. The coffee shop which has most things in the all inclusive offering is brilliant. Given that the breakfast coffee is awful this was an oasis for us. Best to ask for a cappuccino in both the poolside bar and piano bar. Nice and mostly level walks are available in both directions away from the hotel. In each direction a leisurely hour walk is a most pleasant way to get some exercise. Privilege rooms seems very expensive for what they are and we were so glad we didn't pay for that. The Privilege lounge was very small, has no view and reminded us of a sitting area in a retirement home. We would return to hotel, no doubts.
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- Also Known As:
- h10 Timanfaya Palace Hotel Playa Blanca
- h10 Timanfaya Palace Playa Blanca
- Timanfaya Palace Lanzarote
- H10 Timanfaya Palace Lanzarote/Playa Blanca