We booked this hotel on the strength of the outstanding comments we'd read on this site and were not disappointed. First of all, my only negative issue: we've always had favorable results when e-mailing a hotel well before our holiday, in this case requesting a high floor with a sea view. In the event, our room was on the first floor with a garden view, not unpleasant by any means as the grounds are delightful. Reception was adamant the hotel was full and to come back in three days when there would be chance of a change of room, however when we did, we were told there was no availability. All thanks too to our Thomson rep Danny, who ironed out a minor problem with our return flight without delay; he's a credit to the Thomson brand.
Negatives aside, the hotel far exceeded our expectations. We've stayed at other impressive hotels but this ticked every box. Our room was spacious, immaculately clean with very comfortable beds and the linen changed regularly.
The food was amazing; the buffets at both breakfast and dinner were extensive, with every imaginable choice on offer, fresh fruit, breads, cereal, omelettes and cooked options to suit all at breakfast and again in the evening, colorful salads, vegetables, pate, fresh meat and fish to order and don't get me started on the desserts! there's a wizard team in the kitchen at this place and the dining room is efficiently run by Xavier and his happy team who keep things running smoothly.
Other reviewers have mentioned the battle for sunbeds, starting at 8am on some days. It's a no-win situation for the management because certain elements will always try to gain the advantage.
We didn't see any of the evening entertainment so couldn't comment, however, as the bulk of the guests were of the more mature type, it was great that any noise had finished by 11pm but for any who like a more lively holiday, Playa Blanca town is a short and reasonably priced taxi ride away.
We had an absolutely great holiday and would definitely consider returning here but would have to ensure a sea-view room in the future.
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- Also Known As:
- Hipotels Natura Palace Hotel Playa Blanca
- Hipotels Natura Palace Playa Blanca
- Hipotels Natura Palace Lanzarote/Playa Blanca