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“Good hotel - NO POOL” 3 of 5 stars
Review of The White Apartments by Ibiza Feeling

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The White Apartments by Ibiza Feeling
Avda. Dr. Fleming,3, 7820 Sant Antoni de Portmany, Ibiza, Spain   |  
Hotel amenities
Norwich, England, United Kingdom
2 reviews
“Good hotel - NO POOL”
3 of 5 stars Reviewed June 24, 2013

We were transferred from the Blue Apartment which is over the road from the white apart. We were on the ground floor so we got a massive balcony, only set back was that we were right over a bar/club (plastik).. some nights were really noisy but other were ok, to be honest we didn't do much sleeping so we didn't really mind.

Rooms were cleaned daily, rooms were nice and big, but no plug sockets in the kitchen which was a little annoying.

The location for a girls/lads party holiday was ideal....lots of places to eat and drink...not far from anywhere...great fun..would definitely go back

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk-Michael S, General Manager at The White Apartments by Ibiza Feeling, responded to this review, June 25, 2013
Dear Guest,

Although you left the same comment at The Blue Apartments we thank you a lot for staying at one of our hotels or apartments.

Unfortunately we cannot identify you clearly as one of our guests just with the Tripadvisor ID "Ashley B". According to our databases there was no guests named Ashley B staying here in the last weeks. However, nobody is perfect and probably your real name is different from your Tripadvisor ID.

We would prefer to know who you are and where you booked your stay! In other words: Our company informed all tour operators and Internet portals at time of contracting that we do not have an own pool but that our valued guests may use the pool of a neighbouring hotel. A very clear description of this situation can be found on all OUR Web sites, where it says e.g. on www.ibiza-feeling.com/accommodation/blue "At present there is no swimming pool within the hotel premises, however, our guests are welcome to use the outdoor pool at a neighbouring hotel (free of charge), located only a one minute walk away from the entrance of the apartments. The pool is open in summer only, usually from June to September inclusive, but exact opening and closing dates depend on the opening period of the neighbouring hotel." Furthermore on OUR Web sites you also find the terms and conditions for the use of the pool!

Please understand that we as hotel company tried to give all necessary information to everybody. However, we cannot help if we do not know where you booked your stay as several intermediate agents need a very long time to up-date their information and we would like to chase them to improve their service.

Please do not hesitate to send me an email (generalmanager@ibiza-feeling.com) and I'll try to find out which tour operator or Internet portal provided you with incorrect or incomplete information.

We just want to make clear that you THOUGHT we had a pool, but WE NEVER promised an own pool as we give and gave the details before.

Finally we are sure that you enjoyed your stay with us as you got the upgrade to The White Apartments with its spectacular views over the bay and we look forward to welcome you again.

Kind regards
Dirk-Michael Sieper (Cluster GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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12 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about The White Apartments by Ibiza Feeling

Address: Avda. Dr. Fleming,3, 7820 Sant Antoni de Portmany, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool
Hotel Style:
Ranked #27 of 49 Specialty Lodging in Sant Antoni de Portmany
Price Range (Based on Average Rates): $
Number of rooms: 32
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Also Known As:
The White Apartments By Ibiza Feeling Spain

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