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“be very carefull” 4 of 5 stars
Review of Intertur Hotel Hawaii Ibiza

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Intertur Hotel Hawaii Ibiza
3.0 of 5 Hotel   |   Calle S'Embarcador, 07820 Sant Antoni de Portmany, Ibiza, Spain   |  
Hotel amenities
Newcastle upon Tyne, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
“be very carefull”
4 of 5 stars Reviewed September 20, 2012

my wife and i have just returned from a eleven night stay at the hawii and if we could of come home after seven we would of. first the hotel it is a good 3 star hotel, but it is in need of a good lick of paint and a update. there is always something to eat and the staff have always got a smile on there face and very polite and friendly . the pool area is not massive but they have railings down one side that face the prom and we heard a story of a woman that got her bag stolen??? this should be closed in. the worst thing is they have opened a new beach bar next to the hotel and the noise from it is so bad we could not leave our patio doors open, it is a constant boom boom boom. the hotel is in a good location but the entertainment is not great, there is only so much parrot shows you can take. try the arenal along the prom for this.the hotel is very dear for the safe in the room 3.50 a day?

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this review, September 26, 2012
Dear bert1961. Thank you for your review and for your sincerity. We take note of all your comment in order to improve our customer service.

On the other hand, please be advised that we charge for the safety box service in order to offer other free services as the 24 hours reception.

We are looking forward to seeing you again if you decide to come back to Ibiza in the future.

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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745 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
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English first
northern ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 20, 2012

My husband and I stayed here at the start of september for a week and we were really pleased. It was the first time in Ibiza for the both of us and we will def come back again. The hotel is in a great location being just at the start of the strip into San Antonio. There was no trouble with noise at all and we walked into San An most nights after dinner. The resort has a really good atmosphere with quite a relaxed vibe. The hotel overlooks the beach and the sunset at night is beautiful. Food in the hotel was excellent, they had 2 themed nights in the week, one oriental and one mexican and I couldnt fault it at all. We stayed half board which suited us just fine as we were free then to go to other bars in the evenings without feeling we had to stay in the hotel to get our moneys worth. Rooms are clean and have everything you need although the hotel could prob do with a refurb at some stage as the hallways were quite dated but not something that would put me off at all. We had a room overlooking the bar area and the beach so it was perfect. The staff were really lovely and nothing was too much trouble. I would def recommend this hotel to friends and family. It is within walking distance to San An or you could come out of the hotel and turn right and there are lots of bars and places to eat up the street. We drank in the funky lizard most nights and it suited us fine. We went to Evissa a couple of times and it was really handy as we went to the bus station (just up behind the egg) and got the number 3 bus. We also went to Playa Den Bossa a day and went to the water park. When you get off in Evissa at the station walk down the road and theres a shop with a kiosk that sells bus tickets. Youre looking for a no 14 bus and its only a few euro and it leaves you off beside it. Theres also a waterpark at the Seaview Hotel in Port de torrent which is really good, if youre going for a half day (after 2.30pm) its only 12 euro for adults. Again you can either get the ferry across from San An or get the bus right outside the hotel (think it was a no 6!) The ferry was nice but the bus was handier and cheaper and it saved you the walk back from San An. Hope this review helps if youre deciding to book the hawaii hotel. It had everything I look for in a hotel which is great food, good staff, clean and a great location and I hope to be back soon!

Room Tip: Ask for one with a view of the beach
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this review, September 26, 2012
Dear TraceyS73. tahnk you for your review. All your comments are greatly appreciated. We are proud to hear you enjoyed your holiday in couple at our Intertur Hotel Hawaii Ibiza. It is a pleasure for us.

On the other hand, we have taken note about your comment of a refurbishment in order to improve our services in the future.

We are looking forward to seeing you again very soon.

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 19, 2012

the hotel was wonderful, rooms were cleaned every day and the food was excelent,, only disappointment was the entertainment at night it wasnt up to expectation .. other wise it was a fantastic holiday worth every penny

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this review, September 26, 2012
Dear carol c. Thank you for your review and for your sincerity. We are glad to hear you had a great time with us.

On the other hand, we take note about your entertainment comment in order to improve our services in the future.

We are looking forward to seeing you again.

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2012

This was our first time to Ibiza and were uncertain of what we would find. The island was beautiful. The Hawaii hotel suited us wonderfully. The food was very varied, lots to suit every taste. The location was spectacular. Although the pool area isn't massive, there's easy access to the sea with its safe sandy beach. Couldn't speak highly enough about the staff. Nothing was too much bother. Spent a day in the marina area of Ibiza, and on the walls. Can't wait to see it again.

Room Tip: Lots of rooms have a great sea view, at no extra cost. Request one, preferably a room above floor 6...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this review, September 26, 2012
Dear Ulster_GirlBelfast. Thank you for your kind comment. We are glad to know you enjoyed your stay with us and to know everything was to your satisfaction.

We are looking forward to seeing you again if you decide to come back to Ibiza in the future.

Best regards
Intertur Hotels Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Drogheda, Louth, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 16, 2012

We stayed here back in June and had a great holiday. We travelled with 2 small boys aged 2 & 4. We found most of the staff to be more than helpful and extremely friendly. There was one bar man who had a face on him for the whole week we were there, he was even a bit rude at times the boys didn't like him at all. Food was to a very good standard and there was plenty of choice at meal times. The location of this hotel is excellent, we didn't use the pool in the hotel once, it was a bit on the small side for the size of the hotel and people left towels down very early, so we went to the beach which is 1 minute walk, boys loved the beach. Hotel was spotless and the room was a very good size for a family. Boys keep on asking when are we going back!! All inclusive is great. We hope to return again to the hotel hawaii.

Room Tip: A room with a seaview is a must....fab views of the bay!!
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this review, September 26, 2012
Dear Olga O. Thank you for your comment. We are please to know you had an enjoyable stay at our hotel and we are looking forward to seeing you again very soon.

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 14, 2012 via mobile

We stayed at the Hawaii from 20-30th aug 12, this being our fourth visit after a three year gap. As we took our 16 year old daughter and her friend we had to book two rooms. We booked direct with the hotel and made a few requests upon booking. When we arrived in the early hours we found all our requests had been fulfilled.
We found the hotel pretty much as we remembered it. Great location, clean, and great friendly staff.
The rooms are all clean and tidy and cleaned by the maids every day.
The restaurant serves 3 meals a day, all good tasty food and a good variety.
The pool can be a little on the small side, but the beach is less than a minute away. Sunbeds by the pool are like gold dust and quickly taken but there is an upper sun terrace that overlooks the pool and doesn't have young kids running about.
The entertainment team are excellent and have plenty of activities to keep you entertained during the day if you want. Night time entertainment could be improved tho with better acts.
There are mix of nationalities that use this hotel eg, English, French, German and Spanish themselves.
As we are amigo card holders we wanted to keep our rooms till 6pm on day of departure. When we enquired at reception on our last day we were told we had to give one room up at 12 but could keep our other room till we left, which half one the next morning.
All in all a great holiday at a great hotel, many thanks Hawaii. We will be back.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this review, September 26, 2012
Dear Pkriley. Thank you for your feedback. We are pleased to know everything was to your liking during your stay at our hotel.

We are looking forward to seeing you again very soon.

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merseyside
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 14, 2012

Just returned from yet another great holiday at the Hotel Hawaii.

This hotel, in my opinion, remains the best. The location is perfect, right on the waterfront. The staff throughout the hotel are exceptional and really go out of their way to make your holiday enjoyable.

The food continues to be of a high standard as is the cleanliness of the hotel.

The entertainment/day time activities are good and varied.

I’ve recommended this hotel to others in the past and they too have enjoyed their stay and have been impressed with the hotel and have in fact also booked return trips.

The all-inclusive option is excellent value for money.

My family and I will certainly be returning next year.

Room Tip: Request a high floor with sea view.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this review, September 26, 2012
Dear et79. Thank you for your kidn review and for all your recommendations. We are proud to hear you enjoyed your family holiday at our hotel.

We cannot wait to see you again next year.

Kind regards
Intertur Hotels Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Intertur Hotel Hawaii Ibiza

Address: Calle S'Embarcador, 07820 Sant Antoni de Portmany, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Sant Antoni de Portmany
#9 Romantic Hotel in Sant Antoni de Portmany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Intertur Hotel Hawaii Ibiza 3*
Official Description (provided by the hotel):
At the Intertur Hotel Hawaii Ibiza you will delight in an all-inclusive hotel by the Es Puet beach, offering full service and a very relaxing atmosphere. This is the ideal accommodation for families and couples who wish to enjoy a holiday in San Antonio. Located by the Es Puet beach, right at the beachfront, the hotel combines tranquil surroundings with the true atmosphere of Ibiza. Bars, discos and shops are located just next to our all-inclusive hotel. The comfortable rooms with terrace, the exceptional personal service and the varied international buffet are complemented by amusing children's entertainment programs, musical shows and fun-filled water sports and excursions in the area surrounding. All the services are offered by a team of professionals who will give you personalised attention 24 hours a day. The hotel services are:•Pool for adults and children•Restaurant with international buffet•Poolside bar•Cafe•Sun terrace•Internet Corner and WiFi (with charge)•24-hour reception in Spanish, English, German and French•Fax service•Games room•Money exchange services•Car rental•Baby cots free of charge. The Intertur Hotel Hawaii Ibiza has 210 rooms at its disposal, ranging from singles, doubles and triples to premium rooms by the Es Puet beach. All the rooms are spacious and ensure that our guests are comfortable at all times. They come with satellite-TV, air-conditioning and heating, a telephone, WIFI and safe (with charge), a terrace and a complete bathroom with hairdryer. All of them have plenty of room and some are especially suitable for families travelling with children, with space for up to 4 beds. There is also the option of a baby cot without extra charge. The premium rooms bid you different furnishings and are completely equipped in order to guarantee the rest and entertainment of your entire family: DVD and Play Station, coffee and tea-making facilities, mini bar, dressing gowns and slippers, hair dryer, Wifi (with charge) and wine and snacks on arrival. ... more   less 
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Also Known As:
Hawaii Ibiza Hotel
Hotel Hawaii Ibiza
Hawaii Hotel Ibiza
Intertur Hotel Hawaii Ibiza Spain

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