Food is excellent. Location is also the best (beach just next to the hotel). The wait staff speak Spanish (little English, often wrong orders). The reception staff speak German, but are unhelpful and RUDE (The lift is out - DIE ANDERE!!!). They have a sign in Spanish, but refused to provide the same info in English for 2 young Brits (regarding taxis). The left lift is semi-functional (you have to fight your way out or walk). The right one is good, but was not working three times this week. The doors are incredibly loud, especially the English at 5AM (Brum). Eurovision singing at 6AM was most unwelcome (Mancusians). The A/C sucks smoke from other rooms, so everyone enjoys the cig (or not). The minidisco started at 8:45 PM and then they had BINGO for an hour in English/French/Spanish/German and then the entertainment at 10:30 or later. For small children, it was inappropriate. Cleaning of the rooms was at various times of the day and impossible to figure out. We had to request at reception and so it was 3x in a week (towels once). We left with 8 empty water bottles in the rubbish. A definite miss for next season.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Girlfriend getaway
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun