My husband and I spent last night in this hotel and were appalled. When we arrived on the Tuesday before Easter, it was like a deserted hotel. A very glum receptionist informed us that we would have to go to the hotel next door if we wanted dinner and also for breakfast which we had paid for on booking. We then discovered that none of the normal hotel facilities were available - nothing was open! In fact apart from the receptionist we only saw one cleaner in the hotel, no other staff and only 2 other guests in the building. We ate in a lovely beach seafood restaurant nearby but could not even get a drink of water in this hotel as there was no bar open. There was no power to the mini fridge in our room and there was no shampoo or shower gel in the wall dispenser in the bathroom. There were no tea or coffee making facilities in the room. On checking out we complained to the receptionist and said we felt we had been misled when we made our reservation and we would not have booked if we had realised the hotel was not properly operational. The cost of our stay was exorbitant based on a complete lack of facilities. She simply invited us to write a letter of complaint! We are terribly disappointed and would definitely not recommend this hotel to anyone nor will we ever return.
- Official Description (provided by the hotel):
- The Conil-Costa Luz Fuerte Resort is a tourist complex comprised of two buildings managed in an environmentally responsible way. Located right on the beach front at Fontanilla beach, ten minutes' walk from Conil, a typical fishing village. The hotel has 24.442 M2 of gardens and its gorgeous terraces and swimming pools boast sun loungers where guests can relax completely whilst enjoying panoramic views of the Atlantic Ocean and the typical golden beaches of the area. It is the ideal place to have a family holiday, both due to its privileged geographic location and the openness and hospitality of its people. ... more less
- Reservation Options:
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- Also Known As:
- Fuerte Conil Hotel
- Hotel Fuerte Conil - Costa Luz Conil De La Frontera, Costa De La Luz, Spain