My friend and I just finished a tour of the big three areas of Italy and our stay at Villa il Poggiale was easily the best of the trip! Just driving through the front gate is enough to 'wow' you but once you meet the staff it gets even better. We found them to be friendly and very helpful. We were given a tour of the Villa, definitely necessary, and our guide told us that the staff was more like family than co-workers. They helped us find free parking in Florence, let us use their computers to print out vital travel paperwork, and just made us feel very welcome. The only downside was that we could not spend more time in Tuscany with them. I have already recommended the Villa to friends planning their honeymoon and will make Villa il Poggiale the focus of my next trip to Italy.