My husband and I stayed at Castel Monastero for few nights in the very high Italian season of Ferragosto. It was the only short break that my busy season was allowing me and I was really looking forward to it. The resort is beautiful, the restauration has been done with attention to preserve the authentic beauty of the old hamlet and the result is great. The SPA is absolutely amazing with one of the best whirlpool ever seen, the Thalasso pool is also great and despite it was summer and hot we really enjoyed it. The SPA was probably the highlight of our stay. Next to the open air three pools you can spend the day just going in and out...Massages and other treatments are so ridiculously overpriced that we decided to pass.
The real embarrassing side of all the experience were the two restaurants : the Cantina is lovely space and the atmosphere is fantastic, however the menu has too many rules to follow, and it feels that you have to eat what they want you to eat ( can't have this unless you get that..that is only for two etc...). The Gordon Ramsay restaurant...well..this was a busy night, but we waited for more than an hour for our starters and the waiter said that even if the manager did not agree ...he was going to give us a free glass of prosecco to apologies ! So unprofessional and disorganised,rarely seen this in such a high end restaurant , all the staff seemed so worried and it took us more than three hours to finally have a dessert. Of course OVERPRICED. I would recommend Gordon to go and have a look before approving the use of his name next year. The most embarrassing thing of all is that despite having a great wine list ( I love Tuscan wines!) they had no idea of what they serve, the quality, the grapes and the level. and the price, so we had a couple of good deal !!...maybe a sommelier next season would help !
We also used the free tennis court and bikes, and it was all good.
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- Also Known As:
- Borgo Monastero Italy/Castelnuovo Berardenga, Province Of Siena