We travelled with our friends to Borgo Monastero with Thomson Holidays. In all there were six of us sharing the two-bed apartment, inc. one 3-year old, and one 8-month old. We chose Borgo Monastero because we thought it would be good for the kids.
Unfortunately we had a lot of let downs. The apartments are 2.5hours drive from Pisa airport. The swimming pools are far too cold to swim in. Everything that you need in a self catering apartment is available at an extra cost. We expected to pay to hire a microwave, but you also have to pay for a kettle, a toaster when there isn't a oven/grill in the apartment and even toilet rolls when you have run out (bearing in mind we were given 3 rolls for 5 of us for a weeks holiday - they weren't going to last long!). You have to dispose of your rubbish at the local bins - we weren't allowed to leave the accommodation without taking our rubbish with us, even though the final clean up is included in your bill!
We ate at the restaurant the first night we arrived. Four adults had a two-course meal with a bottle of wine costing Euro133.00. The food was bad, for example the parma ham (when ordered with melon) could have easily resoled your shoes! The service wasn't much better either. We paid for b&b, but after the first few days stopped going down to breakfast and resorted to cereal in our room.
On the plus side, the monastero is beautiful, as are the surrounding areas.
This place would be wonderful, if they could just buck their ideas up and offer a better level of service.
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- Also Known As:
- Borgo Monastero Italy/Castelnuovo Berardenga, Province Of Siena