Our experience at the Fiesta Hotel Athenee Palace was awful. From the moment we arrived we were unimpressed. The hotel grounds were unkempt (dirty fountains, dead flowers, weeds, construction, bulldozers on the beach, etc.) We were told this is because April is during their off season. There was a large business conference for the first few days of our stay (that we were not a part of) and we were constantly pushed aside because they were "too busy" catering to the larger party. The front desk staff were rude and not helpful. The laundry service ruined a pair of my dress slacks and their idea of compensation was 10 eruo. I can say that the food was good.There was always a large variety and they would provide boxed lunches if you were going to be out touring all day. Also, they offer free dance lessons nightly that are an absolute riot. The dance lessons were probably the most fun we had at this hotel. Overall, my friends and I went to Sicily hoping for the vacation of a lifetime and the trouble we had with the hotel ruined our time there.
- Also Known As:
- Fiesta Hotel Cefalu
- Fiesta Hotel Athenee Palace Sicily/Campofelice Di Roccella, Province Of Palermo
- Official Description (provided by the hotel):
- Fiesta Hotel Athènee Palace is the ideal location for a couple or family to spend relaxed holidays in the island of Sicily.The Fiesta Hotel Athénee Palace is a newly-constructed hotel which offers guests modern and comfortable facilities. Harmoniously set in a luxuriant garden.The resort offers a Beauty & Wellness Centre located next to the gymnasium, as well as a Convention Center for celebrations or events.Located 45km from Palermo, and 15km from Cefalú. The gateway of the Buonfornello motorway is nearby, allowing perfect connections by road and quick and comfortable access from any part of the island. ... more less
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