I stayed overnight as a member of a group of bicycle tourists. We had difficulties with the booking-for some reason the hotel was unable to confirm via email, but eventually managed to send a fax. They have no real reception area, which may explain this minor mishap.
The hotel has an excellent location, probably a bit difficult to reach if you happen to come by car, as the entrance is in a pedestrian area, but for us bikers, that was not an issue. The hotel caters for bike tourists, and has its own parking garage where the bikes are safe overnight.
The hotel has an old and a modern part, which explains the very variable appreciation of the rooms here on tripadvisor. We booked two junior suites in the modern part of the hotel, and found them stylish, modern, clean and huge. The bathrooms come close to some I have seen in 5 star properties.
We also ate at their restaurant, as we had chosen half board, and were very satisfied with the meal and the overall dining experience. The breakfast was just average, though.
The hotel made a billing error, which I discovered too late and which was too insignificant to complain - they were 1 Euro off in the addition. I suspect they do the receipts manually without the help of a computer (as I said, no dedicated reception area), but that did not spoil our stay. I'd stay there again.