We are two weeks into a several month stay here (we are relocating to Aalen and in search of an apartment). While this is not a luxury hotel with loads of extras, it is clean, comfortable, and true to description. The location is excellent, just a block away from the lively pedestrian area and convenient to grocery stores, restaurants, and public transportation.
Thus far, the staff has been very attentive and helpful. It seems as though it is only five minutes after we flip our "Room needs attention" sign before three incredible staff appear and clean our room impeccably, cleaning the large room (that includes a kitchen) in about ten minutes. At breakfast, we are consistently asked what beverages we would like and if there is anything that we need. One staff member has even offered us rides to shopping complexes that are just out of reasonable walking distance.
The one reservation is that the wireless internet is unreliable, but an upgrade to the service is coming within weeks. In the interim, we were given a wire to connect our computers directly to the wall to increase the speed. Also, while we have not had problems, a friend of ours from Alabama had some trouble falling asleep in a room that faced the street from the noise of vehicles. He was promptly relocated to a room near the back of the hotel upon request.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.