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“you pay for the name of the village, nothing else” 2 of 5 stars
Review of Le Pavillon de Margaux

Le Pavillon de Margaux
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Le Pavillon de Margaux
3 rue Georges Mandel, 33460 Margaux, France   |  
Hotel amenities
Ranked #2 of 2 Hotels in Margaux
Brussels
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“you pay for the name of the village, nothing else”
2 of 5 stars Reviewed August 15, 2010

good points:
in the heart of margaux (but the village is so small that everything is in the center)
you have wifi - but nowadays everywhere has wifi
bad points:
they sell the name of the village, we paid 95 euros for a simple room, even not in the main building, it was such a dissappointment
room was bare
breakfast was 12 euros or something per person- it's ripping off, nothing else
summary: go and arrange a B&B in advance, you will have superior accomodation!

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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39 reviews from our community

Traveler rating
    7
    7
    6
    5
    14
See reviews for
9
16
Solo
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Russian first
  • Any
English first
London
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed November 13, 2009

We arrived at the hotel in the evening at around the time we said we would but to find that it was closed and had to call and wait 5 minutes for the receptionist to arrive. She gave us our key to the room which was not in the main building and we saw her drive off again. We then had to call for the password for wi-fi connection, which was given incorreclty so we had to call again. Why could information like this not be left in a file in the room?

We were not advised the restaurant would be closed and we had not decided whether or not we wanted to eat there , but on our arrival we had no other choice but to eat elsewhere. There was no-one there to advise or any information as to where else we could have gone.

The room was not clean, really not the standard expected of this kind of establishment. The headboards to the beds were very dusty and the bedside lamp shockingly so,

Service for in the morning was fine but to have stayed somewhere where there is no-one on site is very disappointing as it is a hotel not a bed and breakfast. Little things could have got this place a much better score.

Location and setting were stunning and the facilites are fine, therefore the aforementioned were a huge letdown. The receptionist did seem surprised when I told her the room was not clean. Pictures on their website are representative of the grounds, but until they rectify these issues I cannot recommend this hotel,

  • Stayed November 2009, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 13, 2008

We have recently returned from Le Pavillon Hotel Margaux and had a wonderful time. The Hotel is beautiful and the staff were very friendly and obliging.

We had a very nice room plenty big enough with a king size bed and sofas and tabels and a flat screen tv. The views over the vineyards were stunning.

The bathroom was spotlessly clean and very large.

The restaurant was very pretty and the food both nights was delicious.

We would definately recommend this hotel to anyone travelling to the Medoc Region .

  • Stayed July 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
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LasVegas, NV
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2008

We stayed nearly a week at this hotel while touring the Bordeaux wine country. We had a modern, large spacious room. The staff was very nice & spoke good english. Would definately stay here on future visits to the area.

  • Stayed June 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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bertndaisy
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 20, 2008

I cannot believe that this hotel has been rated so highly as it is by far one of the poorest places I have stayed. I was hugely disappointed having driven for 9 hours to find that the delightfully charming hotel nestled amongst on eof the finest wine regions in the world was nothing of the sort. The vines and chateax are stunning but the same cannot be said for the hotel. It started badly whe we mentioned we may not want to eat in the hotel restaurant - I like most people like to try something local. The receptionist was a little put out by this and then when I discovered there were no ther retsaurants she was rather sulky when I explained that I did not wish to eat before 8.30 (giving myself and my partner approximately 45 minutes to shower and freshen up before dinner) I then proceeded to ask for a blanket and another pillow as the room on ly had 1 and there were 2 of us! Again this was not taken kindly and I was told that there was only her there. apologies for requiring the bare essentials.. The dinner was good. The food was simple and fresh and this was a bonus. The icing on the cake had be the burglar alarm going off in the middle of the night and me having to phone a number on a business card to return to the hotel to turn it off! - I was travelling 700km the following day, I was very tired and I wasn´t even offered an apology for the inconvenience. I wouldn´t even know where to start with the decor of the rooms, the stains on the bedspreads, the body hairs on the bathroom floor and a numerous amount of other faults. Had the receptionist been there in the morning I would have demanded a discount to the 300 plus euro bill. These hotelliers ned to raise their game, it is not fair that they benefit from the location of their property, they should be doing everynthing in their power to enhance it, not ruin it.

  • Liked — The food
  • Disliked — Everything else
  • Stayed June 2008, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, UK
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed February 15, 2008

Pavillon de Marguax sits between the Chateaux Margaux vineyard on one side and Margaux village on the other. A location that's hard to beat! The village and a number of Chateaux are within easy walking distance.

More than half of the rooms have unobstructed views over vines - some towards Chateau Margaux, others over less prestigious names. But vines all look much the same, so who's to know when you're showing your holiday snaps ;-)

The hotel itself is quite an old building, but the rooms have obviously been refurbished quite recently - bathrooms are modern and work well, beds are comfortable and a (flat screen) TV is provided.

Each room is named for one of the local Chateaux, and individually decorated - including a framed reproduction of the label of the relevent Chateaux on the wall.

There is a choice of room sizes - standard and salon. I stayed in the larger salon, which included a large sitting area. Having peeked into one of the standard rooms, I'd say those were pretty spacious as well.

Unfortunately the restaurant was shut when I was there - apparently it only opens for special occasions during winter. It also looks out over the Margaux vineyard. However there are a number of other restaurants within Margaux village and these are not busy in the off season.

Reception staff are English speaking, but also willing to make sense of my dubious attempts at French. Reception was very helpful in making bookings for Chateau tours (essential for most places, especially if you want a tour in English)

By the way, I think the previous review shown for this hotel is actaully for the Relais Margaux - the Pavillon does not have a golf club.

  • Liked — Location
  • Disliked — Restaurant closed in the off season
  • Stayed February 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pocono Mtns. of Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2007

We had our concierge make a dinner reservation at Le Pavillion de Margaux for a Monday evening in mid-March, 2007 (i.e., off season). We arrived at the beautiful hotel and were escorted to the golf club area for our dinner. We were expecting the worse as this was an off night and their regular dining room was closed. The four of us proceeded to have a wonderful meal with excellent service. No shortcuts were taken because we were "only" in the golf club. I would highly recommend Le Pavillion de Margaux to any traveler in the Haut-Medoc region of Bordeaux. Bart Springer in Pennsylvania, USA.

  • Liked — rooms
  • Disliked — reception
  • Stayed June 2007, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Pavillon de Margaux

Address: 3 rue Georges Mandel, 33460 Margaux, France
Location: France > Aquitaine > Gironde > Margaux
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 2 Hotels in Margaux
Price Range (Based on Average Rates): $
Number of rooms: 14
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