Usually I read comments on TripAdvisor before I decide if I will pick the hotel or not. This one had very good comments. Only few were not happy with it. I decided to write my experience too...which is not so good.
First, recepcion staff is terrible...not pleasent at all and they act as you came to beg for 1Euro and not to stay in not so cheap hotel (around 1300 Euro for 10 days and 2 persons). Tip of menagment: You need to have very pleasent and friendly staff at least in the recepcion. It is normal in the world!!
They hardly explaind us anything...acctually, the first lady was so rude that she hardly gave us a key.
The thing is that we have small baby and we had 2 claims before reservation-king size bed and bath, not a shower. The first room on ground flour was with two separate beds and bath. When I complaind, after turning eyes and waiting, I got another room. It was on second floor (can you imagine with a small baby and all that goes with it, go on second floor and back few times a day?!). I am sure we got the most far away room because we complained. And the room had shower!!! We didnt complain second time, thinking that probabli will get something much worse.
Second, after each shower we had flood in the bathroom which then I had to clean in order not to have water and mudd all over the room. Thanks to very nice cleaning lady, I got enough towels.
Thired, in the evening the resort is very noise. There are some shows going on from 9:30p.m. until 11:00-11:30 p.m. Noone didn't mention this and if we new it, there would not be chance to pick this hotel up. It is that noise that you cannot talk in the room. Can you imaging baby sleeping??!! Also, hotel doesn't have its night keepers (or it has but they don't do the job) and after those shows or going outs in the town, a group of drunk people are keep dringing, singing and screaming on the beach and you get woke up every night around 3:00-4:00a.m. You can almost set the clock!!
I remember someone wrote that coffee is not drinkable...I can surely confirm it!! I am really tipe of person that can dring any coffee in the world as long as it is coffee, this one is apsolutlly not drinkable! The same goes for soft drinks. So if you are planing to go to this hotel, my advice is not to take ALL couse it is waste of money!!
One thing I have to add....the food is great and the staff in Adria restoran is very nice!!
All together, it is average 3 star hotel near beach. I thought that in Croatia they have European hotel standards and that way I pick 4 star hotel, but it is more like Egypt hotel categorization. So, if you want 4 star hotel, my sugestion is to pick 5 star hotel in Croatia.
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- Also Known As:
- Waterman Svpetrvs Hotel Supetar
- Waterman Svpetrvs Resort Supetar, Brac Island, Croatia