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“Excellent - But You Have To Understand A Few Things” 5 of 5 stars
Review of Punta Faro

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Punta Faro
3.0 of 5 Hotel   |   , Colombia   |  
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Hotel amenities
Ranked #1 of 1 Hotels in Isla Mucura
GreenLeadersSilver level
New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent - But You Have To Understand A Few Things”
5 of 5 stars Reviewed December 17, 2012

We stayed there for 3 nights the first week of December 2012 and really enjoyed. I was a little confused by the contradictory reviews I read online, however after staying there I now understand them. If you are going to this resort you need to understand that this is not a typical Marriott/Westin resort you would find in the Caribbean, e.g., a number of restaurants to choose from, 24 hour room service, an infinity pool, steaming hot showers, etc. And, when you read some of the guide books which describe this place as 'swanky' and the best resort in the country - I can see where people may expect this. Instead, it is something much better. It reminds me of what a resort might have been back 30 years ago – a nice isolated beach, excellent service staff and activities that may appear 'ad hoc' but are actually one-on-one and customized to your schedule and wants. There have been several comments about issues with food quality. This was not a problem for us and we are NYC-foodies. The food was very good. The staff the first day upon seeing that I did not take any fish, asked me immediately if I was a vegetarian. I told them I was not and that I simply did not like fish. As soon as I said that they immediately went back to the kitchen and cooked me up some chicken. This is the type of service I am talking about. In addition, on a trip to visit another island a fellow traveler bought some live seafood and brought it back and the kitchen prepared it for them that evening. You would not get this kind of service at big hotel! In closing, if you are looking for a typical chain resort-experience this may not be for you, but if you want a nice relaxing get away this is a great choice.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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324 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
Sacramento
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 21, 2012

First vacation that I was able to enjoy... the relaxation, food, environment, staff, and non-abundance of people.....ever! We enjoyed it so much we stayed 2 extra days. We went with 10 family members and all of us didn't want to leave, and vowed to come back again soon. Every day we were excited to know what we were going to experience for lunch and dinner. Every meal was fantastic! The staff was great and available if you needed them. I loved the rawness of the whole island! I will come again with all of my friends!

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar A, Manager at Punta Faro, responded to this review, December 20, 2012
Google Translation
Gracias al huésped que nos ha interpretado nuestra filosofía y logística un servicio natural y artesanal y natural a nuestros visitantes, diferente a la hotelería tradicional.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 5, 2012

The best place with kids. If you want to relax without worrying about the kids.
Enjoy diving, windsurfing, snorkeling, and massage at the spa. Food is good and service very nice. Looks like my second home.
I really recommend that place.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 24, 2012

I Loved the place!!! If you want to get relax and forget your stress, this is the place. We went with our little daughter and she had great time. The beach is perfect for kids because there are not big waves. There is a little park for the kids where they can expend their energy. The breakfast, lunch and dinner are included in what you pay by day, but if you want food out of this times you can always order it. The food was very good for me, and you can eat all you want. Available wi-fi if you need to get connected to the world. There is not hot water in the rooms but come on, you won't need it with that weather, you just need that water to refresh yourself. But if you need hot water you can always ask for it, and they will bring it to your room. The room had a porche and view to the sea, it was amazing. We could see the sun raising in the morning...what an experience!!! The linen is impeccable and fresh...no humid or bad smell like in some island's hotels...finally, nature, nature and nature everywhere...what else could you ask for?

Room Tip: Ask the rooms with view to the sea...but all the rooms are great...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 29, 2012

We spent two nights at Punta Faro and loved it. The snorkeling was excellent, the lack of vendors and day-trippers very welcome and our rooms were comfortable and had a beautiful view of the sea. One recommendation to management would be to add a chair to the rooms - I found I missed one. There was no hot water, but this wasn´t really a problem as the weather was hot and the water came out warmish anyway. The food was simple but tasty and the coconut lemonades and Caipirovskas delicious. Staff were friendly and there was free wi-fi which was a bonus for our teenage daughters. We needed to relax and we certainly managed to do that at Punta Faro.

Room Tip: Ask for a room with a sea view
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 21, 2012

Went recently for a wedding and although the views and beaches are amazing, the place is overshadowed by the terrible service and lack of attention from the employees at the hotel. We were promised a couple of expeditions that never happened and there was hardly a waiter serving the beach. As other reviewers have said, the food is appalling and they serve the same thing every day. Although the room was spacious enough, there is no feeling of security and the water is not clean enough to shower.
Will probably never return to this place unless someone really starts managing this hotel.

  • Stayed March 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 7, 2012

It's a great place! Amazing island and a very cozy hotel. The food it is not sofisticated but is very good. The staff are perfect and the beach very nice. Negative points: old fashioned bedroom, no hot water and the desserts are definetely terrible. Since the we have to pay for internet, we forgot the world and relax a lot.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Punta Faro

Address: , Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Archipelago of San Bernardo > Isla Mucura
Amenities:
Bar / Lounge Beach Free Breakfast Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites
Hotel Style:
Ranked #1 of 1 Hotels in Isla Mucura
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Punta Faro 3*
Number of rooms: 45
Official Description (provided by the hotel):
Located in Mucura Island, Hotel Punta Faro is a dream oasis of white sands and warm sea breezes, where you will find the perfect escape to your routine, due to its unique and exclusive style. You'll find as well the best of Caribbean gastronomy and beautiful landscapes that will make your stay an unforgettable experience. ... more   less 
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Also Known As:
Punta Faro Cartagena

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