Food aplenty a short stroll (8 min walk) away at kingsway street. Centro glen provided ample shopping opportunity (5 min drive) Woolworth supermarket is open till 12 midnight.
Charges a hefty aud 17 per night for self parking but able to reduce it to Aud 15 after some haggling. This hotel charge for Internet but offers 5 minutes free wifi at the lobby with a 6M data limit, however we were unable to connect at all. The duty manager simply said it was our faulty equipment (take note Tim cook, this IT expert claims your products connectivity is faulty!) and not his problem. Room size was ok, bare amenities provided, NO complimentary water in room.
Real horror was during checkout, it took us two visits and in total 60 minutes to check out as the reception staff could not get the invoices right. I was charged twice on on my credit card which prompted the bank to freeze my account. Somehow the reception staff still had the nerve to argue with me that it was my fault for using a bad credit card. After I made a long distance call back to the bank to clarify, she still would not admit her incompetence and continued to argue with me. Luckily the duty manager intervene and finally confirmed that another room's charge was put on my credit card so in actuality they had tried to charge me twice! Imagine wasting time and effort arguing when all would have been settled swiftly if the staff had simply rechecked her work instead of pouring the blame on the customer. Made me out like a bandit in open sight when this saga could have been handled more discreetly!
- Official Description (provided by the hotel):
- Located just 25 minutes drive from Melbourne’s city centre and 45 minutes from the airport, Ibis Glen Waverley is perfectly positioned for business or leisure travel. Your gateway to the beautiful Dandenong Ranges and a short stroll from Century City Walk Entertainment Complex, the hotel offers travellers the best vantage point to take in Victoria’s colourful capital. Only two minutes from Novotel Glen Waverley, this charming hotel boasts 155 comfortable standard and superior rooms, a delightful Bistro & Bar and 4 modern conference rooms. ... more less
- Reservation Options:
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- Also Known As:
- Ibis Glen Waverley
- Hotel Ibis Melbourne Glen Waverley Greater Melbourne