We booked the 3 room apartment online.
On arrival we found the apartment to not match the description or photos online.
The maintenace of the room was dreadful, light fitting hanging off wall, tap handles not connected to plumbing. The deal breaker was failure in airconditioning, which the establishment said they did not know about (so why was the remote not there?).
The windows are double galzed for traffic noise, so we were unable to get fresh air on a very hot night.
We contacted our booking agent, who spoke to the accommodation and offerred $30 discount.
The Glen Inn now refuses to honor the promised discount, as we only stayed one night.
Bad value, dissapointing service.
- Also Known As:
- Glen Inn Glen Waverley, Greater Melbourne
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