We had a great experience here and I think the negative reviews have more to do with the fact that this place may not be for everyone. But for the right people and for what we needed, it was perfect.

We stayed here for 2 nights before our cruise out of San Juan and it was the perfect place to start our vacation, especially for the price and location. The hotel is right on the beach. It is also adjacent to lots of hotels/restaurants that share the beach and we had a few meals at the other hotels. However, the food, bar and service at The Beach House were excellent.

The room was great as well. Not huge and more in line with European hotels -- smaller space, etc. But we weren't in our room other than to sleep.

I can understand why this is not a great place for families with young kids, business travelers, or people looking for a more traditional hotel. But for young people, the young at heart and those looking for something out of the ordinary, this is a great place! The only negative is that on Friday and Saturday night they have parties with a DJ that go late into the night and you can hear it from the rooms. However, I am a heavy sleeper and my wife wears ear plugs. We had no issue with the noise at all.

So for the right people, this is a great hotel and a great place to start a vacation!

This small Euro-chic hotel is wonderful. They really put a lot into the details. The rooms are small but very well kept. Beautiful tile work in the bathroom and bed linens are coordinated but simplistic. The staff is very friendly and will do what they can to please. Victor and Sabrina were just a few that made us very comfortable and welcome. Very popular beach spot for the locals, with the beds and lounge areas it’s no wonder why. Great food and bar service the entire stay. They even had wireless internet connection available at no cost. Truly enjoyed my visit and look forward to returning!

Stayed for 1 night and glad that is all it was. The room looked cute until you saw it with the light on. The linens were filthy. I am guessing dirty mop water but I was pregnant and tired so at that point I did not care. I slept with my clothes on. On the evening we stayed a couple there only for dinner had a rat fall off the roof of the resurant and die right on therir table. I was sitting at the bar waiting forever for a pop when the waitress came over to ask the manager what to do and her response was" what do they expect when they eay outside"? We went to bed right away and were checked out by 7:00. Gross, gross, gross. DO NBOT BOOK at stay here unless you want to pay $200 for a room that should be $20 in a flop house.

Booked a reservation for one night on the web. When we arrived, the woman at the front desk didn't have a room for us. I tried to show her my printout with my booking number, but she refused to look at it, saying that "we don't do business over the internet." She refused to look our reservation up in their computer system. She kept showing me a list of arrivals written on a clipboard and shrugging her shoulders. I asked for the manager and she wandered away and came back 5 minutes later, looking surprised that I was still standing there. She refused to help me get a room at another hotel ("how would I do that?") and when I asked her for suggestions, she shrugged her shoulders yet again. Really, really bad service. I would never, ever recommend this hotel.