I stayed at the recommendation of my sister who came last year. This is a lovely small hotel. The staff is delightful - especially William at the front door!

For someone who travels for work, I prefer to stay at a more intimate hotel than a big "chain" hotel.

Food at the restaurant is very good. The pool on the roof is really just a pool in name, but refreshing for a quick cool off.

Would definitely recommend this hotel to others if they are looking for personalized attention over lots of amenities like a casino etc.

Well we found this hotel through long internet searching. We planned for a small beachside destination wedding in Puerto Rico. We both have never been to the island and not sure what to expect.

We then found and spoke to the wedding and catering sales manager, Marilyn at the Water and Beach Club. There she said not to worry about a permit for they have there own platform and quoted us a price. We were happy to have found a place that seemed to good to be true, that's because it was! After receiving her rate we sent our contract back to the hotel through air mail. She said that the canopy priced increased and because she had not received anything, this was the price to set. Ok, not happy about that but will get over it.

Then THREE weeks before the wedding they tell me they can not do the beach side wedding without a permit. This permit was a non refundable extra $500.00. And still this permit may not have enough time to review and if it was denied we would still lose the $500.00. THIS IS AFTER THE CONTRACT HAD BEEN SIGNED AND ACCEPTED! This is very upsetting so close to the date and the worst part was they did not seem sympathetic at all or offer any compensation. After settling for the site on their terrace I ask for some compensation. After a week of not hearing anything from them, even after multiple emails and messages. I call the GM and he does not offer anything, we had to demand a free stay at there hotel for failing to live up to their contract. This was a small feat at which should have been easy for them to arrange and still that was a struggle.

The worst is yet to come. When we arrive THE DAY OF Marilyn says the seating arrangement we had would not be able to comfortable seat the people we had in its original spot. So she offers 3 other sites within the hotel. After we choose another alternative, she then says we can not have the space due to THE POSSIBILITY THAT THEY HAVE PAYING PATRONS USE THE SITE FOR MASSAGES!!! Then after expressing my distaste in this hotel she says that I may use that site for an additional 250 charge.

This hotel does not care at all about the thoughts and feelings of there guests!! A wedding is a special event and should be treated as so. Yet massages for other guest were more important then my dinner reception. These people falied to first know the limitations of their beach permits then treat me like it didn't matter to them how we felt about the situation. Not even to offer something to ease the situation. Even the GM did not give any consolation. I felt as if they cared only for the money they previously received and since they knew we couldn't leave after such short notice and took full advantage of that.

DO NOT use this hotel!!

My husband and I stayed at the water and beach hotel from Sunday June 15 until Thursday June 19th for our 6th wedding anniversary. SUNDAY Thru THURSDAY... That is key!! Stay during the week, NO weekends if you want to experience a nice hotel without the noise of the rooftop bar, that some of the other guest had complained of.
We really enjoyed it there, the rooms are a little cramped, but everything was nice and clean. The staff was very nice and pleasant. The door man and the beach valet were both very nice men and extremely helpful.

The nicest experience of the hotel for us was the rooftop pool and lounge area. PERFECT and very romantic !! What a way to relax and be able to enjoy each other!

The drinks and food at the hotel were pretty costly though. That is about the only thing that we were somewhat unpleased with.

-Stayed on june 2008 for wedding anniversary
-water themed hotel, water running everywhere
-10 steps from the beach
- breathtaking pool and lounge area on top floor
- contemporary decor
- friendly staff
- valet parking....everything is easier
- Tangerine restaurant on lobby.....must eat there!!!!!!!!!!!
- Choose room far from elevator.....middle of building...to avoid elevator noise and loud music on top floor during weekends...but don't get me wrong the parties at the Wet Bar are great!!!
-NO complimentary breakfast
- I paid about $220 per night incluiding taxes and fees for ocean view room, king size bed, cableTv, safe, mini bar, radio ipod ready, great room decor and lighting.
will I return?.... definitely YES!!!!!!!!!!!!!