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“Would go back!!” 5 of 5 stars
Review of Wyndham Garden at Palmas del Mar

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Wyndham Garden at Palmas del Mar
3.0 of 5 Resort   |   170 Candelero Dr, Humacao 00791, Puerto Rico (Formerly Four Points by Sheraton)   |  
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Ranked #1 of 2 Hotels in Humacao
San Juan, Puerto Rico
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
“Would go back!!”
5 of 5 stars Reviewed March 4, 2014

Just spent the weekend there and I was pleasently surprised with the hotel. I believe some of the negative reviews here might be a bit exagerated. The staff was great we were greeted everwhere we went. The restaurant servers were very polite, the pool bar server was very attentive and the front desk was great and fast with check in. We stayed at a Jr Suite and the room was amazing, comfortable king bed, spacious room and the bathroom was amazing, huge shower and the best part everything was sooooo clean! I can deal with some things but I demand cleanliness and this hotel definitely strives on that.
Hotels restaurant is good, a bit on the expensive side but the food is delicious. It is really worth a try.
Breakfast has a few options available on weekends you get buffett on weekdays its a la carte.
Although there is no direct access to the beach its a short walk away and if you want calmer waters you can rent a golf cart at the lobby and go exploring more of the shore options available.
Its definitely a go to relax type of hotel.
Parking was close and spacious, also available for the rented golf carts.
I would stay again!

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia B, Manager at Wyndham Garden at Palmas del Mar, responded to this review, March 5, 2014
Dear Imaris,

We were happy to hear that we exceeded your expectations during your recent trip. Here at the Wyndham Garden at Palmas del Mar, we strive to deliver a great experience, every time, and it sounds as though we did just that. Thank you for sharing your feedback and for posting your review on TripAdvisor.

Come back soon,

Flavia Bonilla
fbonilla@wyndhamgardenatpalmasdelmar.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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608 reviews from our community

Traveler rating
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See reviews for
242
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Ashburn, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

The whole visit there was great! The staff there was so helpful and always accommodating. The rooms were big and the bed was so comfy! Plus, they had great shampoo and conditioner so I didn't even need to cracked open the ones I brought.

Love the pool and hot tub...but if you want to go to the beach, it is only a 5 min walk! I will definitely come back! Thank you Wyndham for the great time!

Stayed February 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia B, Manager at Wyndham Garden at Palmas del Mar, responded to this review, March 5, 2014
Dear Iani8900,

Thank you for your "great" review of our beautiful hotel. We're so happy you enjoyed your stay and found our property to be the perfect home away from home. We find that many who visit the first time are "amazed" by our surroundings, gardens, accommodations and Wyndham Service. We're so glad you discovered our "hidden gem" of our property and hope that you will return to us again one day.

Safe travels until you do.
Flavia Bonilla
fbonilla@wyndhamgardenatpalmasdelmar.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn, Virginia
1 review
5 of 5 stars Reviewed March 4, 2014

I have stayed at this hotel twice and had a fabulous stay each time! My room was clean and my bed was comfortable. The staff and service are top notch! Amalgama restaurant was extremely good! The community is really nice to explore and everyone was really friendly. I hope to go back there soon.

Room Tip: I enjoyed my room by the pool.
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia B, Manager at Wyndham Garden at Palmas del Mar, responded to this review, March 5, 2014
Dear Eaustin703,

Thank you for your "great" review of the Wyndham Garden at Palmas del Mar. We do have some of the friendliest and most responsive associates and I'm happy to know you feel the same. Amalgama Restaurant is also getting a lot of GREAT comments, too. We hope to see you soon.

Be Well,

Flavia Bonilla
fbonilla@wyndhamgardenatpalmasdelmar.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 4, 2014

We actually stayed at a sister resort affiliated with this one, all on the same property. Able to use this resort for a daily fee. Beach access was free as was the shuttle service from sister resort. Not much beach space there, but there there are some amazing nearby beaches. Take the ferry to Culebra Island and visit Flamenco Beach!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia B, Manager at Wyndham Garden at Palmas del Mar, responded to this review, August 4, 2014
Dear Wanderer6942,

We truly appreciate your comments and most importantly taking the time to rate our property. I am glad to see that you enjoyed our facilities and beautiful property. Please come back and stay with us.

Best Regards,

Flavia Bonilla
fbonilla@wyndham.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden at Palmas del Mar

Address: 170 Candelero Dr, Humacao 00791, Puerto Rico (Formerly Four Points by Sheraton)
Phone Number:
Location: Caribbean > Puerto Rico > Humacao
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Humacao
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Garden at Palmas del Mar 3*
Number of rooms: 107
Official Description (provided by the hotel):
Located in the prestigious community of Palmas del Mar, the Wyndham Garden at Palmas del Mar provides you with a balance of exciting amenities in a serene environment full of of luscious gardens. Our rooms reflect our tropical setting with one king or double beds, and all the modern in room amenities you expect. With gorgeous gardens that are the perfect set up for any event or private dinner or wedding. With two golf courses designed by 4 time champion Gary Player and renown architect Rees Jones, an infinity pool, tennis courts as well as an expansive beach, one of the best for sailing and surfing in Puerto Rico's east coast.With nearly 10,000 square feet of banquet space, we provide you with indoor and outdoor settings that will be the perfect compliment for all your meeting needs.After a day of leisure or business, you can enjoy an exhilarating casino experience at Casino Real that offers a wide array of table games and slot machines, a perfect location for the most selective gamer. ... more   less 
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Also Known As:
Wyndham Garden At Palmas Del Mar Hotel Humacao
Palmas Del Mar
Sheraton Humacao
Four Points Humacao
Humacao Sheraton
Humacao Four Points
The Villas At Palmas Del Mar
Wyndham Garden At Palmas Del Mar Puerto Rico/Humacao

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