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“Home away from home” 5 of 5 stars
Review of Wyndham Garden at Palmas del Mar

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Wyndham Garden at Palmas del Mar
3.0 of 5 Resort   |   170 Candelero Dr, Humacao 00791, Puerto Rico (Formerly Four Points by Sheraton)   |  
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Ranked #1 of 2 Hotels in Humacao
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Home away from home”
5 of 5 stars Reviewed March 3, 2013 via mobile

This is a charming and cozy hotel. The small size size gives it a homey feel, but in a Paradise setting...the grounds are amazing!!!. I stayed there once last year and now that I've returned several times in 2013, one word comes to mind...transformation! This property is under a wonderful transformation. Carlos (GM) and his leadership team are making significant changes, which noticeable differences everywhere...from room improvements in process to the food in the restaurant. The staff makes me feel like family and are attentive to the needs. Solidad and Gina have been very responsive to any special requests. Henry at the pool bar creates great libations and memories. This place is truly a home away from home. If you are looking for a casual laid-back vacation in a beautiful tropical setting and good value for your dollar, you need to give this place a try.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia B, Manager at Wyndham Garden at Palmas del Mar, responded to this review, March 21, 2013
Dear Tdid777,

When every guest enters our hotel, we strive to make them feel like "family," much like what you have experienced. Your utmost satisfaction with our hotel is of great importance, and I am glad to see that we have exceeded your expectations at a reasonable price. People like Ginalyz, Soledad, Henry and Carlos are truly an example of our Service Culture. Thanks again for staying with us; we look forward to welcoming you back again...

I remain at your service,
fbonilla@wyndham.com
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606 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
Evansville, Indiana
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 28, 2013 via mobile

This is our 5th stay at this property and each time it gets better and better. The properties staff is very pleasant and makes us feel extremely comfortable, like family. Henry, the pool bartender & cook extraordinar, knows how to make every one feel he is there to be sure they have a great day by this beautiful pool. And by day two he knows your name and the drink you like. Henry, your awesome! The staff at the restaurant (which have gluten free bread and gluten free pasta) are quick to accommodate my special diet and have put some special meals together that were awesome! Angel, the new manager, has made obvious changes from our stay last fall and we have noticed...thank you, Angel. The over all rooms are being updated continually it appears. To our enjoyment. New washer and dryers are being installed today, early in the week the cable system was upgraded! Our room is very lovely and our housekeeper, Luz, has kept our room tidy and knows my name if she sees my out by the pool. Over all Carlos, the GM, has taken then hotel in a great direction and it is reflected in his staff. Your only as good as your leader. And we like the direction he is leading this hotel. Puerto Rico is an island that has a different rhythm. A Latin rhythm which is fast and slow. If you come to the island adjust your rhythm to feel the community of Palmas del Mar, slow down and enjoy its beauty of the people and this property.

Stayed February 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia B, Manager at Wyndham Garden at Palmas del Mar, responded to this review, March 21, 2013
Dear Inpoolside,

Your words are greatly appreciated, but your business is thanked even more! We are here to deliver a great experience, every time; Henry, Angel and Luz are examples of our engaged staff. This is what we live and strive for day after day. I'm glad that we were able to make a repeat guest. Thanks again!

fbonilla@wyndham.com
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Additional Information about Wyndham Garden at Palmas del Mar

Address: 170 Candelero Dr, Humacao 00791, Puerto Rico (Formerly Four Points by Sheraton)
Phone Number:
Location: Caribbean > Puerto Rico > Humacao
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Humacao
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Garden at Palmas del Mar 3*
Number of rooms: 107
Official Description (provided by the hotel):
Located in the prestigious community of Palmas del Mar, the Wyndham Garden at Palmas del Mar provides you with a balance of exciting amenities in a serene environment full of of luscious gardens. Our rooms reflect our tropical setting with one king or double beds, and all the modern in room amenities you expect. With gorgeous gardens that are the perfect set up for any event or private dinner or wedding. With two golf courses designed by 4 time champion Gary Player and renown architect Rees Jones, an infinity pool, tennis courts as well as an expansive beach, one of the best for sailing and surfing in Puerto Rico's east coast.With nearly 10,000 square feet of banquet space, we provide you with indoor and outdoor settings that will be the perfect compliment for all your meeting needs.After a day of leisure or business, you can enjoy an exhilarating casino experience at Casino Real that offers a wide array of table games and slot machines, a perfect location for the most selective gamer. ... more   less 
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Also Known As:
Wyndham Garden At Palmas Del Mar Hotel Humacao
Palmas Del Mar
Sheraton Humacao
Four Points Humacao
Humacao Sheraton
Humacao Four Points
The Villas At Palmas Del Mar
Wyndham Garden At Palmas Del Mar Puerto Rico/Humacao

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