My stay at La Creole Beach Hotel turned out to be pleasant, although the hotel does have a few defects. The rooms are nice, but that is not an excuse for the cost of this hotel. I could hardly believe how much this hotel cost.
The location is great, though. The hotel has a beach, as well as a nice pool. The rooms have good views of the ocean, as well as views of the area. Most nights down at the bar, they have either a music party or a fashion show. Don't try sleeping through the party, though - either the music is too loud, or flashing lights prevent you from going to sleep. The hotel is also in a great area in Guadeloupe called Le Gosier, which is convenient to Pointe-a-Pitre and the best beaches on the island.
Overall, my experience was fairly good, with a few defects. I may stay there again (if I can afford it).

Rooms:
Our room was very poor for a so-called 4 star hotel. The beds were good, but the sheets were thin and grey. Other than the beds there was little other furniture, other than a poor quality unpainted wood low table, and a single chair. The entrance area to the room had badly chipped paintwork.
The bathroom was extremely poor. The toilet discharge joint was coated in brown glue, which looked like fungus (but was not). The bath soap basin was broken and had sharp points. The bath bottom enamel was broken off in several places, exposing the bare metal. We were given two sachets of cheap shampoo each day only, and two pieces of the cheapest soap. The plastic drink cups were never replaced. Some days we had none.
Food:
Supposedly there was a "multi cuisine" buffet evening meal. The Italian part consisted of spaghetti bolognaise only, night after night. The Chinese part consisted of chop suey only every night. The Indian part consisted of fish or chicken curry, with rice only (no pappadoms, chutneys/yoghurts, etc.). The rotisserie/roast items were good, but the broccoli was stewed and not worth eating.
The desserts were poor: pastry tarts; cakes; etc. One night per week there was banana and pineapple flambee which was good.
We went to the Zwag restaurant : I waited 20 mins. for my soup to be served (they had forgotten!). My wife had a steak which was utterly uneatable. She could not even cut it with her steak knife. On complaining, we were not charged for this appalling steak.
Also:
Also, during our stay, there were several utility failures in the hotel. When we arrived, very tired and thirsty, there was no water. Nothing was done to help us. We had to use mineral water from the minibar, which was charged to us. The water failed twice more during our stay. There is ony one lift in the hotel, and this broke down several times during our stay, the last during the afternoon of our departure, resulting in my carrying our bags down three flights of stairs.
Theft:
Two days before we left, an old lady (93 years) and on her own, on her last night, had all her jewelry and money stolen from her room. She did not even wake up. She reported the theft to the manager, and he advised her that he would not involve the police, as this was a hotel matter!
Positive side:
The location is superb, with a fantastic sea view. The grounds are well kept with lots of palm trees. The pool and beach were excellent , although the sun chairs were uncomfortable, without matresses.
Summary:
Bearing in mind the supposedly four star rating, and the cost (£2,000 for two people, 13 nights, demipension) the superb location is utterly spoiled by the shoddy rooms/bathrooms, and the mediocre food. It appears that the management are trying to extract maximum profit with minimum investment.

I traveled to Le Creole Beach with my two children (2 and 4 years old) and my mother. To begin with our rooms were not ready when we arrived (4:30pm), we had to wait over an hour for them. There was no place for us to get food, not even a snack at the bar. The staff was not very accomodatingn and did not go out of their way to help, which remained the case the rest of our stay. When we finally got in our room, it was a big disappointment. Our garden view was of a parking lot. The rooms were in shabby condition and the bathroom smelled bad. We only went to the main restaurant that serves breakfast and dinner. Breakfast was great. The dinner was a buffet and very expensive but the food was not so great. Also, something that was bad for us was the timing. Dinner was not served until 7 and for my kids that was late. The beach was a bit rocky so we walked over to the beach next door. The grounds were nice with lots of grassy lawns shaded by palm trees.

Let's say that the brochure was much more beautiful than the hotel. Staff is ok, but that's it. Poor location, poor restaurant, unattractive beach, rooms which you can place in the category Ikea on sale. The island is beautiful when you explore it. But after a day of excursions (you have to do those, because you don't want to be too long in the hotel) it is a dissapointment to be back. Never again.