I have just returned from Luperon Beach Resort. And I have two words - NEVER AGAIN! If I can save anybody from the same fate, then this is truly worth it. I am having my email address published, because I have about 20 photos, which I would gladly share with anyone who cares to contact me.
The Staff was rude!
The food was awful!
The towels were non-existant as was the entertainment crew.
The beach was dirty, (condoms/ coffee cups etc.) - It was never raked while I was there
They ran out of ice by noon most days.
In the dining room (If you could call it that), the silverware was gone after about 45 minutes and plastic was put out. The only day that the food was actually edible, was (surprise/surprise) the day they handed out the evaluation forms. Strangely enough, the service improved that day as well, but went back to the same routine the next day. And now for the rooms.
Our first room overlooked the dump area where they burned the garbage and dumped all of the garden trash etc. The ceiling flooded, (through the electrical fixture in the ceiling). The toilet leaked from the bottom. The tub drain did not hold. The toilet roll was ripped off of the wall. The wall sconce was broken in the room and we had a bare lightbulb glaring out at us. I had to fight for two days to be moved (even though the hotel was half empty). The next room was even worse. The view was great, but our room only - had 6 power outages due to faulty wiring. We used more candles than a birthday cake. Also the floor in the bathroom was covered in 1/4 of water for about 4 days until they temporarily fixed the pipe in the toilet of this one.
I love the Dominican, and have been there 5 times. The people are usually great, and I have never had a single complaint about even less expensive vacations. All I can say is that this must be a hotel management issue and I am giving eveyone fair warning. Never go by the star rating, and ask for references. When you get one ask the person if they have any other experiences to compare it to. The only people that said they were not having a bad time, had never been anywhere else to compare it to and thought that this was what they should expect in the D.R. Not So! Also the kids who were partying on the beach all week didn't seem to mind. Nobody that I questioned (and it was extensive) indicated that they would come back to the Luperon Beach Resort.
Happy Travels!
Suzy Heney
Toronto

(3 votes) 
(3 votes)




