The food and drink is more than acceptable, unfortunately the design of the cafe is so unfriendly it creates queues and frustrations. The counter is so high it appears only one person can serve at a time, so once you have placed your order you then stand there waiting for your drinks while everyone behind sighs loudly in frustration, a lower longer counter would enable a free flow of customer traffic and a second person to make drinks while the first takes food orders. There are also no facilities to return plates, so tables are often left cluttered with crockery while the young staff struggle to simply serve and cook, it amazes me how the place actually operates so efficiently when it appears that the average age is under 20 years, having said that i did visit on one occasion when the owners who looked to be in their fifties were in attendance, and the service was slow as they seemed more interested in chatting to their regular customers than actually serving. The place is a potential gold mine, it simply needs a refreshing face lift, a better design flow of customer traffic, a plate return trolly, a speed counter just for cold drinks and ice creams and some more staff at busy times.
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