Stayed at the CGM Hotel for one night - we were moving house to Bath that day and needed somewhere to sleep with our three-year old rather than in our new house while the removers were still working.

I found the hotel to be something of a disappointment. The modern wing of bedrooms reminded me of a holiday camp, and it was all a bit shabby. The young foreign staff were enthusiastically incompetent. We had to fight to get a meal in the bistro as we arrived a bit too late for the chef who was clearly intent on getting home.

Location is absolutely stunning on a steep hillside with fabulous views.

It could be wonderful.

We stayed here in july 05 and had a wonderful weekend. We were a bit unsure after some of the reviews but were glad that we went anyway.

We had a suite in the main building - the chalets did look tired.

Our view was over the countryside.

The only down points were

a the children could not use either indoor or outdoor pool in the morning
b the walk from the changing rooms to the indoor pool was up a lot of steps and in the winter would be cold as the passge way was corrugated iron
c there are no toilets or changing rooms near the outdoor pool.

The food in both restaurants were excellent

The staff are very helpful as well.

We stayed at Combe Grove for one night, and on our arrival were impressed with the lovely long drive, and impressive old Manor House.

We were given a room in the new wing of the hotel, which had beautiful views. However, we were disappointed in the standard of decor, which was starting to look shabby, and furniture which had seen better days. Our room had a balcony, however we were unable to sit out and enjoy it, due to the number of wasps.

We booked a table at the bistro for an evening meal, and found the atmosphere intimate, and food good, although the service was a bit "hit and miss"!

We booked the hotel on a very reasonable deal, direct with the hotel, and for the price we paid the hotel and facilities were fine. However, I would not have liked to pay full brouchure price, considering the state of the rooms and service.

Unfortunately, the manor did not live up to our expectations based on the price and the star rating. The rooms were small and the decor old and in need of redecoration. Breakfast good, but service inconsistent. The hotel was staffed by a team of young unexperienced personnel who I felt could not appreciate the effort of small touches and personal service. Bistro food was good, but not cheap and we were lucky to be able to make a reservation, as there are minimum tables for guests. The pools were the best part.
I would not return.