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“coffee at Starbucks is a rip off” 3 of 5 stars
Review of Village Urban Resort Manchester Ashton

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Village Urban Resort Manchester Ashton
3.5 of 5 Hotel   |   Pamir Drive, Ashton-under-Lyne OL7 0PG, England (Formerly De Vere Village Hotel Manchester Ashton)   |  
Hotel amenities
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“coffee at Starbucks is a rip off”
3 of 5 stars Reviewed February 17, 2014

Called to get coffee from starbucks. Nice hotel, friendly staff spoilt by Starbucks overpricing the basics such as a cup of coffee. It's about 50p dearer per cup than anywhere else. Also they do not sell decaffeinated tea.

  • Stayed February 2014, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Welshpool, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 12, 2014

very nice modern hotel, slightly clinical feel, but the room was sleek and modern, with an excellent shower. the aircon unit was quite noisy, but otherwise a very pleasant stay at a good price. The restaurant menu was varied and although servings were small, it was well priced.

Room Tip: Maybe try to be away from the road side
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily O, Guest Relations Manager at Village Urban Resort Manchester Ashton, responded to this review, February 21, 2014
Thank you for your review. Im so pleased you enjoyed your stay and thank you for your feedback. Next time you stay with us please contact myself and i will ensure your bedroom is allocated away from the motorway side of the hotel (subject to availability)
Kind Regards

Emily O'Hara
emily.ohara@village-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 8, 2014

Asked for two glasses of wine it came to £17 I couldn't believe it I didn't say anything obviously and just paid but I mean it's Ashton. How the hell can they charge that for 2 glasses of awful wine!! I won't waste my money there again only went for a drink with a friend who lives in the area and apparently it's the only place to go and there making the most of it at those prices

Stayed February 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily O, Guest Relations Manager at Village Urban Resort Manchester Ashton, responded to this review, February 24, 2014
Thank you for taking the time to let us know about your experience with us at the Village Hotel Ashton.

I am sorry you felt your visit to us wasn’t up to 100% satisfaction I have passed your comments on to the relevant departments.

The De Vere Group is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organisation, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.

Im not sure exactly what wine you chose on the evening, our wines start at £3.95 per glass and go up to £6.50 per glass so it does depend what you had. Our wines are Competitively price for the area.

If I can be of any further assistance please don’t hesitate to contact me on the details below.

Kind Regards
Emily O'Hara
emily.ohara@village-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uttoxeter, United Kingdom
1 review
4 of 5 stars Reviewed February 3, 2014

Stayed here for 2 nights at the end of January for my birthday. We booked an upperdeck room with champagne and truffles on arrival - room was definitely worth the extra money, bed was massive and very comfy, very clean, modern and plenty of amenities including sky, bose ipod dock, starbucks package etc. Breakfast was good, restaurant was comfy and stylish. Victory pub also had a good atmosphere. Didn't use the gym or pool facilities but looked in and they looked of a very good standard. Staff were friendly and didn't leave you waiting, the only negative I would say is that our car broke down as we were due to leave and reception staff didn't provide any help to us with regards to that.
The location is ideal as there is a lesuire park right next door (walking distance) with bowling, cinema and a few casual restaurants. We got a taxi into town on the first night, (the hotel called us a taxi) and that only cost about £15. There is also 2 tram stops within walking distance that take you straight into the city centre.
Overall we really enjoyed our stay and would definitely return!

Room Tip: Upperdeck rooms definitely worth the extra money
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stafford
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 2, 2014

Stayed at the hotel in January for my wifes birthday. Good stay in general. Hotel facilities good, little tired in areas that could do with a refurb. Had a upper class room and worth paying the extra for!!!
Had prepaid for a 3 course meal in Danny and Vitos restaurant which was all good, only thing was that they tried to charge us for it again @ checkout, you have been warned!! Requested a newspaper which was available at reception and found that i had been charged £1.90 for a 70p Sunday Sun newspaper!!!!!! in all the years that i have "enjoyed" hotel stays i have NEVER paid more than the cover price for the paper!! Rip off and a great way to squeeze a few extra £££££ out of unsuspecting guests!!

Room Tip: Check your bill without fail or your wallet could be plundered!!!
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  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portadown, Northern Ireland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014 via mobile

Brilliant hotel. We stayed here for a birthday party which wss close by and i looked through alot of local hotels before deciding on this one. We were not disappointed. Brilliant facilities for all the family young & not so young. Rooms were large and well appointed. Atmosphere was great in all areas of hotel ( had that warm homely feel about it). Breakfast was excellent & plentiful. Kids loved the swimming pool & husband & son only had to walk out the door for about 100 yards to get the tram which dropped them right outside the Man City ground. All in all excellent value for money & will definitely be back

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2014

Visited the Village Hotel in Ashton in December for a Christmas party night. When I first stepped in to the marquee, I was amazed at how wonderful it looked! to think, every other month of the year its just a strip of grass, now its a beautiful marquee!
Drinks were relatively well priced. ive visited the Village on a number of occasions, and the drinks are always well priced for the location and the fact its a hotel. arrived to a champagne reception, and a fire breather stood outside.
ordered a pitcher of 'WooBull' cocktail, which was a great quality red bull based version of a woowoo. tasted delicious, and came back for more. was disappointed ordering my second pitcher of cocktail. this time I chose a Cosmo Fizz, but it mainly tasted of lemonade. I saw the barman, Luke or Lewis I think was his name, poor lots of Lemonade in it. when I returned for my next pitcher, I ordered another cosmo fizz. this one was made by the other barman, I think he said his name was Brad. he made a nicer tasting cocktail, and apologised for the other barmans poor quality cocktail, and offered me a discount. I thought this was great customer service.
the food was decent quality, with the turkey very good quality.
WE had waiters come to the table to take our drinks orders. our waiter was, unfortunately, very rude, aggressive and bought us the wrong order-but still charged us! I ordered all my table drinks, and everyones arrived apart from my elderly mothers. her White Wine took minutes to arrive. I was very disappointed in this. The scruffy waiter was called Patrick, and I will not attend another event at this hotel if hes the waiter!
the DJ was really good, playing a range of songs, as well as interacting with the customers, which some DJs don't do.
when the night came to the end, the security didn't force everyone out too quickly, which is what you sometimes find in hotels. the kind gentleman at reception phoned me a taxi, whilst my friends finished the night in the residents bar. all in all, it was a good night. few disappointments with staff, but I thoroughly enjoyed my night nevertheless. would recommend the hotel to anyone who wants a fun night, and doesn't want to spend loads of money!

Room Tip: don't position yourself too close to the bar, as lots of congestion
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily O, Guest Relations Manager at Village Urban Resort Manchester Ashton, responded to this review, January 29, 2014
Thank you for taking the time to let us know about your experience with us at the Village Hotel Ashton. Your willingness to share your thoughts is appreciated.

I am sorry you felt your visit to us wasn’t up to 100% satisfaction I have passed your comments on to the relevant departments and they are being followed up by each department manager and I can assure you each point has been taken seriously.

The De Vere Group is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organisation, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.

Again thank you for your comments.

If I can be of any further assistance please don’t hesitate to contact me on the details below.

Kind Regards

Emily O'Hara

emily.ohara@village-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Village Urban Resort Manchester Ashton

Address: Pamir Drive, Ashton-under-Lyne OL7 0PG, England (Formerly De Vere Village Hotel Manchester Ashton)
Location: United Kingdom > England > Greater Manchester > Ashton-under-Lyne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Ashton-under-Lyne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Village Urban Resort Manchester Ashton 3.5*
Official Description (provided by the hotel):
VILLAGE Manchester Ashton is a new hotel where cutting edge style and vibrant energy meet everyday affordability. Crash out - As you would expect, our bedrooms have all the facilities you need for a relaxing stay. These include, at minimum: en-suite bathroom, colour TV (with Sky), direct-dial telephone, hairdryer and hospitality tray. Upgraded accommodation is available at a supplement. Nifty little touches - Think affordable rates, cutting-edge comfort and small lovely details like: Free WiFi broadband connectivity, Flat screen televisions and iPod docks in bedrooms, Über chic furnishings, In-room comfort cooling. Dining - Feast your senses at VILLAGE hotels. Whether you're meeting friends and colleagues in the victory pub & kitchen, enjoying a delicious bite to eat in verve grill or grabbing a coffee from our Starbucks. When you stay at VILLAGE, you don't need to look very far to wet your whistle or whet your appetite. The problem for you is, are you staying long enough to try all the options? With food and drink served with such hospitality, we hope you're tempted to linger a little longer. Verve grill* Contemporary surroundings, prime steaks, perfect wine and more. Here, we more than just serve exceptional food and fine wines, we do it with a fully flavoured attitude, seasoned with a fresh smile. The menu - Seasonal classics cooked with imagination and served with style, everyone will find a favourite on there. Victory Pub - Savour the drinks, relish the food, enjoy the company. Think of your favourite local, but with a modern twist and loads of character. Welcome to the Victory pub & kitchen. A great pint, proper grub, live sports and exciting events in a refreshingly different atmosphere. Leisure - VILLAGE Manchester Ashton has a state-of-the-art club with the latest technogym equipment, a full-length 25m swimming pool, whirlpool spa and sauna. Be it serious training or lounging poolside - you'll find everything you need at VILLAGE Manchester Ashton health & fitness club. Meetings, Celebrations & Events - Organising meetings, conferences and events? Planning a special occasion? VILLAGE hotels have everything you're looking for with a superb range of party nights, conveniently located venues, state-of-the-art meeting rooms and expert support. You'll find everything you're looking for - and more - at VILLAGE. ... more   less 
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Also Known As:
Village Ashton Moss Under Lyne
Village Urban Resort Manchester Ashton Ashton-Under-Lyne, Greater Manchester

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